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Technology and the Courier Driver
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From smart phones to GPS tracking systems, technology is revolutionising just how courier work is completed. But because the big delivery companies can afford the very latest software, it doesn?t mean the common independent courier has to be left behind.
By using the technology you curently have (your smart phone will probably be your most useful business tool) it is possible to offer the same, or even greater, degree of service compared to the industry?s major players.

Take full advantage of Your Smart Phone

Today?s smart phones could be loaded with apps that will not only plan the quickest, most fuel efficient routes for you personally, estimate accurate delivery times and spot traffic, but also send invoices and track payments. The latest phones are like carrying an office around in your pocket, so make sure you are making the most of the technology you already own.

Download apps specifically made for courier work and they'll streamline your handling system by supplying the documentation you need to provide for customers, accept signatures for proof delivery and help clients track their goods.

Use Your SatNav to Improve Your Service

SatNavs are another technological advancement that could be a godsend for courier work. From finding the quickest route to allowing you to contact clients with an up-to-date, accurate delivery time, the SatNav ? included in many modern vans ? can streamline your organization and enhance the service you offer.

Keep in Touch by Going Hands-Free

Hands-free technology can also help you to stay on the street while taking and making important business calls. Talk to clients while on the highway and your service is likely to be rewarded by future courier work.

Avoid Expensive Claims with a DashCam

We often take new advancements for granted, but one we have to pay attention to is the financial great things about fitting a DashCam to your delivery vehicle. It isn?t and soon you find yourself in a collision situation that you'll realise the advantage of having video proof fault ? thereby saving yourself expensive damage claims and insurance premium increases.

It is also a good idea to use the camera on your own phone to take pictures of any faults or breakages of any items before you take delivery of them to prove that the damage had not been incurred while the item was in your care.

The Increased Usage of Power Adapters

Of course, none of these gadgets or technologies would be any use without power. Whether it?s just charging up your smartphone or linking your SatNav to the delivery software on your laptop, phone or notebook, having a USB power port in your van is essential.

Sign Up to Courier Exchange Network

Courier Exchange, using its access to a network of drivers and clients, is definitely an invaluable aid to finding courier work as well as a great source of home elevators the very latest technology used by the industry. By networking with other drivers you'll discover which tech is most effective on the road, and which doesn?t. It will also leave you ideally placed to use your new gadgets to pick up a variety of work from its extensive network of sources.

Author Plate

Norman Dulwich is a correspondent for Courier Exchange, the world's largest neutral trading hub for same day courier work in the express freight exchange industry. Over 4,500 transport exchange companies are networked together through their website, trading jobs and capacity in a safe 'wholesale' environment.

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