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Technology and the Courier Driver
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From smart phones to GPS tracking systems, technology is revolutionising the way courier work is completed. But just because the big delivery companies can afford the latest software, it doesn?t mean the common independent courier needs to be left behind.
By utilising the technology you already have (your smart phone will probably be your most readily useful business tool) you can offer the same, or even greater, level of service than the industry?s major players.

Take full advantage of Your Smart Phone

Today?s smart phones can be loaded with apps that will not merely plan the quickest, most fuel efficient routes for you personally, estimate accurate delivery times and spot traffic, but also send invoices and track payments. The most recent phones are like carrying an office around in your pocket, so be sure you are taking advantage of the technology you already own.

Download apps specifically designed for courier work and they'll streamline your handling system by supplying the documentation you should provide for customers, accept signatures for proof delivery and help clients track their goods.

Use Your SatNav to boost Your Service

SatNavs are another technological advancement that could be a godsend for courier work. From finding the quickest route to letting you contact clients with an up-to-date, accurate delivery time, the SatNav ? built into many modern vans ? can streamline your business and enhance the service you offer.

Retain in Touch by Going Hands-Free

Hands-free technology can also help you to stick to the street while taking and making important business calls. Talk to clients while on the highway and your service may very well be rewarded by future courier work.

Avoid Expensive Claims with a DashCam

We often take new advancements for granted, but one we should pay attention to may be the financial great things about fitting a DashCam to your delivery vehicle. It isn?t until you find yourself in a collision situation that you'll realise the benefit of having video proof fault ? thereby saving yourself expensive damage claims and insurance premium increases.

It is also a good idea to use the camera on your phone to take pictures of any faults or breakages of any items before you take delivery of them to prove that the damage had not been incurred as the item was in your care.

The Increased Usage of Power Adapters

Of course, none of the gadgets or technologies will be any use without power. Whether it?s just charging up your smart phone or linking your SatNav to the delivery software on your laptop, phone or notebook, having a USB power port in your van is important.

Register with Courier Exchange Network

Courier Exchange, with its access to a network of drivers and clients, can be an invaluable aid to finding courier work as well as an excellent source of information on the very most advanced technology used by the. By whatsapp ipad with other drivers you will discover which tech works best on the highway, and which doesn?t. It will leave you ideally placed to use your new gadgets to pick up a variety of work from its extensive network of sources.

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Norman Dulwich is a correspondent for Courier Exchange, the world's largest neutral trading hub for same day courier work in the express freight exchange industry. Over 4,500 transport exchange businesses are networked together through their website, trading jobs and capacity in a safe 'wholesale' environment.

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