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Please do not press the back button and also avoid using other applications for us to stay connected without any interruption.
Internet troubleshooting:
Oh, that would have been challenging especially when your work completely relies on internet. I am here to help. Let's figure out what's wrong with the internet service.
I know how important it is to have service working. Especially in times like these when so many work from home or do schooling at home.
XM pitching:
Out of curiosity, may I know how much you are paying for your current mobile services and for how many lines?
Self help:
Please download Xfinity App at http://customer.xfinity.com/help-and-support/xfinity-apps/ to easily troubleshoot and manage your account anywhere.
For any internet connectivity issue in future, you can reach out to our self-help service website with basic tutorials and easy troubleshooting steps i.e. https://customer.XFINITY.com/help-and-support/internet/internet-connectivity-troubleshooting/ internet
Business Appreciation:
I really appreciate your journey and loyalty and as well as I would like to also appreciate for business relationship with Comcast.
Additional assistance:
I appreciate your kindness, and thank you for giving me this opportunity to help you. Before we wrap up, do you've any other concerns or query, so we can address it now. We just wants to make sure, that we cover everything for you here.
Survey scripts:
I hope, you are happy with the services and assistance I have provide you over the chat ?
I would love to hear about your chat experience with me today. If you’d like to share your thoughts, you can click the “end agent chat” option. I would appreciate any thoughts on the service and experience I have provided.
It will make my day, have a great day ahead :)
Normal closing:
On a personal level I appreciate your patience and warmth approach through out our chat. Thank you for being a wonderful part of Xfinity. Have a Great Day and Take Care. ❤
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