Notes

A Wonderful day! Thank you so much choosing Xfinity! I am your Xfinity Ambassador for today. It will be great pleasure to assist you today😀 Kindly tell me more about your concern, and let's start working on it.

I completely understand your situation as I am also a customer at some point, please be assure I am here to help you.

Thanks for the information. I appreciate you taking time in reaching out to us. I am more than happy to quickly help you fix your issue so you can enjoy your Services

No charges will be applied for any issues identified at Xfinity end or equipment rented out by Xfinity.

Please help me with your first and last name along with complete service address and zip code

Please do not press the back button and also avoid using other applications for us to stay connected without any interruption.

I will go ahead with some advanced troubleshooting let's see if your issue will resolve if not then I can scheduled a tech visit for you.

It's you who we need to thank. Thank you so much for your time today and thank you for being a wonderful part of Xfinity. I do really appreciate your business or loyalty with Comcast.

Apologize

I totally understand that you are having issue with your internet going in and out. I apologize for having to contact us again with the same issue.

I'm sorry if you are having an issue with your Internet service. Let's go ahead and check what seems causing the problem and further troubleshoot.

I can completely understand the importance of the service for you. Being a Internet user I can understand the importance of the stable services.

I apologize for the inconvenience. I can understand the importance of running cable as it is a world of entertainment and I have kids at home and know importance of cable as it's the important source of entertainment for them.

I completely understand your situation as I am also a customer at some point, I am working from home

CALL

I understand it is convenient to get assistance over the call but As I am from chat department I am not able to call you. I will be happy to assist you over the chat

Please give me an opportunity to work on a resolution or else if you still want assistance over the call so I would request you to call our team on 1800-934-6489.

BAXA
Turn any screen into a TV with the Xfinity Stream app — included with your Xfinity service. You never have to miss must-watch TV. Stream top networks, live sports and news, plus thousands of On Demand shows and movies on any device. Schedule and manage recordings from any device.

Comcast provides access to use your internet wherever you go and Share photos, book travel, and watch videos at super-fast speeds through millions of hotspots nationwide. Please check at http://wifi.XFINITY.com/

self help
The Xfinity app allows customers to easily gain access to self-help information and troubleshooting steps on their devices. Manage technician appointments, including rescheduling. Make payments and view billing information. Allows to manage account and view account information remotely. It allows you to view outage information Application is available on App Store and play store for iOS and android devices.

END Chat
I hope you are happy with the services which i provide you today?

Great! I appreciate feedback on the service and experience I have provided you today.

You can share the feedback by clicking on the End Agent Chat button.

Thank you for being a loyal Xfinity Customer. I wish you have an amazing rest of your day and a fantastic weekend ahead.

IMPORTANT NUMBER

Temporary Hotspot == 1-866-489-0919

Prepaid internet --1-855-757-7372

Movers-- 1877-685-6683

Comcast Helpline Number :-1800-934-6489

CSA:-1-888-565-4329 Available from 6 am to 2 am.

Seasonal hold:- 1-888-633-4266.

Xfinity Internet essentials :- 1-855-846-8376
Xfinity Mobile:- 1-888-936-4968

Norton security suit:- 1877-272-7149

UPS store helpline number:- 1-800-823-7459

Xfinity Home Security helpline number: 1-888-223-5723

SIK Activation:- 1-855-652-3446 ( 11: 00 AM - 10:00 PM )

Wifi passes Helpline Number is:-1-866-489-0919
Activation department--1-855-652-3446

Xfinity reward -- 1800-526-3268

BBA-1800-391-3000
ACP-1877-384-2575
Sale pich
I can see your account is eligible for an XFI upgrade in which you will get unlimited data + advance security protection + you may be eligible for free Xfi pods with inhome Wifi assessment results in just additional $10 per month. How does that sounds to you ?

I can see you have qualified for $30 additional discount on your internet bill.

You just need to sign up for Xfinity mobile with that you will get $100 prepaid visa card if you do that your bill would be ($110- $30= $80)/month for next 24 months

there is no contract at all if you don't like you can cancel the line within 14 days

also we are giving 1 line in just $15/month in which you will get Unlimited nation wide calls + texts + 1 gig data