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m spoke with: robert
acct #:8499102390065303
callback #: (610) 608-6099// 2:30pm
concern : received new box

reso : try to ran itg// cx request callback// eoc.
-----------------------
m spoke with: alice
acct #:
callback #:
concern : cancel cable, asking how much for wifi, too expensive,

reso : 
-----------------------
m spoke with: samantha
acct #:
callback #:
concern : reactivated to new address,

reso : 
-----------------------
m spoke with: wayne
acct #:8773102820006536
callback #: (978) 939-5773
concern : need to change one of the mobile #.

reso : refer to care
-----------------------
m spoke with: jarrod
acct #:8993206160292806
callback #:(814) 270-3256
concern : wants to activate box,
tm02131t1307
reso : 
-----------------------
m spoke with: caleb
acct #:8299200061439328
callback #:(302) 233-4159
concern : back to internet, switch to lower plan,

reso answered cx question// eoc.
-----------------------
m spoke with:
acct #:
callback #:
concern : 

reso : 
-----------------------
     
 
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