Notes

*Command to Enter ARNK in Amadeus?
D

*What are the impacted travel dates for Air Canada flight disruptions?
B

*Is it possible to change Complete Last name due to marital status in American airline if the flight is a interline codeshare ?
C

*Which of the below mentioned command is correct for manaul GEVR exchange if GEVR auto exchange is failed?
A

Name Correction(Major) for any validating airline ,where policy not available or approval required and travel within 72hrs but airline not reachable ?what next action will take on PNR ?
C

Can we make name corrections for Bargian Fares?
C

While creating a MCO what form of payment are we supposed to choose ?
D

Command To add waiver in Ticket desiginator box ?
A

will we Assist a Hotel reservation for CA POS?
B

Is customer eligible for a refund on a Qatar airways flight if ticket was issued on/after March 01, 2019 with original travel completed on/before September 30, 2022
A

What is the command to remove queue from a PNR?
C

Rose booked a flight reservation for 4 traveller one way . How much trip elements rose will get after making booking and how much time it will take to reflect in her onekey account ?
A

Is it possible to create a MCO in residual amount of 50 USD , First class cabin , United airline ?
B

Validate the action taken :Nina contacted you on 11 may 23 states that she has booked a hotel for MIAMI on 02feb claim site error for wrong destination in the amount of 1124 USD Agent contacted Tier3 to check for Quantum Metric request.
B

Customer contacted to make some changes in the booking, however, the control of the ticket is with the airlines. Customer has already mentioned that he contacted the airlines and airlines have routed the customer back to Expedia. How will you assist this customer?
D

Rose booked a flight reservation for 4 traveller one way . How much trip elements rose will get after making booking and how much time it will take to reflect in her onekey account ?
A

ON 2 May, low-cost carrier Go First cancelled flights due to "operational reasons". Go First airlines are issuing full refund to all impacted customers for these specific dates
A

Customer called regarding the schedule change and she is looking for refund. Upon checking you found customer is traveling with Arkia Airline and booking is autoaccepted. How will you assist the customer?
B

Ralph made a reservation with spirit airlines and wanted to change the reservation . As Ralph has already contacted spirit airlines (LCC) as airlines informed them to contact Expedia for changes whant is the correct action .
A

What is the timeline for refund in NDC bookings when the airlines advises Expedia to refund through BSP?
A

Command to Enter ARNK in Amadeus?
D

What is the command to remove queue from a PNR?
C