Notes
Notes - notes.io |
Issue: modem activation
Resolution: run itg modem activation//call got disconnected//endorsed the call to support//eoc
#CR091654187
AN: 8299200230207259
Callback #: (917) 214-8947
***************************
Rei spoke to Julia
Issue: modem activation
Resolution: run itg//modem activation//modem not online//itg routed to set tech//set tech//educated cx//recap//eoc
#CR091654572
f8790a4f90e3
AN: 8299610381372266
Callback #: (773) 499-8872
***************************
Rei spoke to Jose
Issue: modem activation
Resolution: run itg modem activation//set wifi name and password//send provisioning signal//issue resolve//recap//eoc
AN: 8773405011164133
Callback #: (203) 631-1722
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