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CB: 9789790010
Acct#: 8773106010461849
Name wifi: 233apartment3
Pass: Salisbury23!
Reso: Spoke with bardley get permision to add debby on the account// Modem activation//Run ITG// Change Wifi Name and Password.
CR Ticket #CR091325294
========================
Crissel spoke to Cassa
Acct #:8299200210400080
CB:
June 28
Reso: onset of call CX wanted to pick up equipment to the local strore provide Store location via txt message and email.
any nearest Xfinity store
==============
Crissel spoke to Helen Noland
Account#:8499100890036873
CB:(720) 840-6432
Concern: Trying to Activating Modem, cant find the port Need Tech.
Reso: Run ITG 2.0// Schedule tech.
Activating modem problem in looking the port.
1 CR Ticket Generated & 1 CoS Scheduled
=========================
Crissel spoke to Arsha Yousefi
Account#:8993206800312642
Concern: disconnected, reconnected theservice again//Modem activation
Reso: Run ITG// Send signal// it is working now.
cmac: 6C55E80042AA
CR Ticket #CR091332783
=================
are u satidfy with the service that we provided to you during this call?
========================
Crissel spoike to Sadiee Austin
CB: 4135441332
CR Ticket #CR091338255
Account :8773201803778697
Concern: Cable Box cant connect to modem//
Reso: Run ITG// wanted to activate modem send signal but in the middle of the troubleshooting call got disconnected indorse to support.
================
Crissel talk to Mary
Indorse to support
acct: 8773103620033308
CB: 6177593182
CR Ticket #CR091337635
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