Notes

Meanwhile. I am working on your account, out of curiosity, may I know how much you are paying for your current mobile services and for how many lines?
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I can also help you to save hundreds of dollars along with that you can get $ 200 visa prepaid card with Xfinity mobile if you will switch your T-mobile/AT&T number to Xfinity mobile. Our data plans starting as low as $15.00/GB/month
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While I was working on your account, I noticed that you are eligible to get Google Pixel 7 128GB "ON US". The amount of the phone will be credited on your monthly bills spread over 24 months. You just have to port an existing phone number. Our data plans starting as low as $15.00/GB/month
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I have a good news for you.
I can see you can get the $__ credit on your account for next 24 months , you just have to sign up for Xfinity mobile, either you can port an existing number and number or you can get new "ON US" phone. Our data plans starting as low as $15.00/GB/month
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--------------------------------PROBING:-------------------------------------------
May I know how much are you paying for the current mobile services and what kind of services are
you getting with the total number of lines. (Once the customer replies with the details we move
ahead and calculate the savings with Xfinity)
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---------------------------BENEFITS OF XFINITY MOBILE:----------------------------------------
You will get Nationwide 5G Network with Free access to 20 Million of WIFI hotspots that boost our
speed and network. You can keep your current devices and own number’s and even opt for a new
phone with Xfinity and that would be on us. Also you are eligible for visa gift card on the account if
you port your number with Xfinity.
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----------------------BENEFITS OF XFINITY MOBILE:----------------------------------------------------
You will get Nationwide 5G Network with Free access to 20 Million of WIFI hotspots that boost our
speed and network. You can keep your current devices and own number’s and even opt for a new
phone with Xfinity and that would be on us. Also you are eligible for visa gift card on the account if
you port your number with Xfinity.
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-------------------------It’s just too expensive--------------------------------------
• Our service is known for saving customers a considerable sum annually vs. their
current providers. You can also bring your own phones which makes our service a
better fit for you.
• We have most economical pricing as compared from your current provider, as I
shared you the savings. Our offerings in worthwhile! I’m sure you’ll love our service
with the savings every month.
• Mr. Customer, indeed paying less and get good service is everyone’s need. Being a
customer myself, I can assure you the pricing that we are offering are most
economical and not binding you with any contract that means you are free to make
any changes anytime.
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------------------------- I’m happy with my current provider----------------------------------------------
• I certainly understand your loyalty based on the good service that they have
provided to you. However, as I mentioned previously, you can obtain that same level
of service with us for far less out of pocket each month.
• We are offering you more than your current provider and saving on your monthly.
Why pay more monthly when you can pay less and get better service keeping your
devices and phone numbers!
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-----------------------I need to check with my spouse or Family Members------------------------------------
• I totally understand that. I tend to be the same way. However, if my husband came
home and I could tell him we just saved X amount per month on our mobile bill, I
think he’d be happy!
• As there is no payment required to proceed with the order and massive savings per
month. There is no chance of No! Also, we don’t bill you without activation. It will
take 2 days for the Sim cards to reach at your address. You have all the options.
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----------------------I’m under contract and still paying for my new phones-----------------------------------
• I totally understand! I wanted you to be aware of the service. When the time comes
and you are able to re-evaluate your whole home monthly costs, you might consider
Xfinity Mobile which does not require a contract.
• We have collaborated with Verizon and using same towers, our network gets boost
from the 20 million WIFI hotspots auto connectivity with Xfinity mobile.
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---------------------I don’t want to give my Social Security Number and DOB----------------------------------
• Xfinity chat is a secure platform which masks all critical information and in order to
avoid risk Xfinity requires an SSN to ensure the legitimacy of the account
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---------------------I don’t want to share my card details--------------------------------------------------
• Xfinity chat is a secure platform which masks all critical information and in order to
avoid risk you need to fill in the details on the secured link and please be rest
assured about the same
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------------------- We have more than five lines with our current provider and all of them are not paid off
completely-----------------------------------------------------------------
• No requirement to migrate all phones at once. You have the option to keep lines
with your current provider if you’re still paying off devices, however you can bring
the phones which are paid off. You can either port the phone numbers or can have
new number from Xfinity
• You have the option of spacing out your payments by adjusting your billing date for
your core services so you pay your cell phone bill at a different time of the month