Notes

2. How will customer enroll with One key?
-A


3. What percent of One Key Cash will a silver member earn when stay at VIP Access properties
-D


4. In the legacy loyaty programs to reach Gold Tier, how many trip elements should customer collect in a calender year?
-B


5. Appreciation points an be combined with coupons and other offers.
-A


6. Ellen booked a room with balcony as advertised in the picture while making the booking, but once she arrived, the property informs that this property has no balcony in an A
-A


7. Kenneth made a 3P1 booking, a week prior to check in date, he arrived the property but they dont have his booking, once he reached Expedia, you call 3P1 provider for assist
-B


8. Luna booked a Pay now room which is refundable, she notices same room for same dates are costing less on agoda.com, now she wants the difference refunded, how will
-D


9. There's no limit on how many stamps they can collect. +
-A


10. in the legacy hotels.com reward program to keep stamps from expiring, the traveler must collect stamps or complete a stay on a redemption booking in how many months?
-A


11. Johnson made a booking worth $600 using Hotels.com credit card, how much One Key Cash will he earn?
-A


12. in what cases can we replace and reissue a Tesco voucher
-D


13. Jonas wants to add a night for his pre-stay booking, you are unable to find rooms available on Voyager, however, the customer sees a room available for that date, how will
-B


14 Jack books a reservation on December 2021 with a value of 200USD on the mobile app, how much points will he earn?
-B


15. Hanna booked a room from the VRBO website for the wrong dates, and wants to change to the correct dates, how will you assist her?
-D


16. According to Hotel Terminology what does DRR stand for?
-A


17. How will the traveler know they are booking a split rate inventory reservation?
-B


18. Naya is yelling at saying she wants a refund. She'ssupposed to stay at the residencen inn hotelin a few days but has changed her mind. When you tell her there is a perc
-C


19. Eva just arrived at his property and cannot check in as the property has no record of his 3PI reservation. He has been  traviling all day and is very angery. How will you
-B


20. One Key is only for US point of sale
-A


21. How manny stamps is equal to 1 free night
-B


22. Untill what time can we do a price match for gold customer
-A

23. How many trip elements  needs to collect to be a silver member in Expedia
-A


24. How many trip elements will be if A completed three-night hotel stay for two people in a hotel room
-B


25. We Apply coupon for taxes
-B


26. We use hotel.com Gift card for Package reservation
-B