Notes
Notes - notes.io |
action-mail marked/cx detail not present
comm- info via mail /
issue- query not clear
action-mail marked/show multiple order
comm- info via mail / call not connected
issue- order status related
action- mail marked/ with in sla
comm- info via mail/ call not connected
issue- order status related
action- mail marked/ urgent delivery
comm- info via mail/ call not connected
issue- order status related
action- mail marked/ delivered show
comm- info via mail/ call not connected
issue- RTO case
action- mail marked/ refund intiate/ cod case
comm- info via mail/ call connected/ apology done/ guide place new order
issue- ud case
action-mail marked/ Address verifed/ Apology done/ FNDR fill/ delivery Re attempt
comm- info share on call/ tat share 24 hrs.
issue- order status related
action- mail marked/ cx ask about order verification
comm- info via mail/ call not connected/ Tat share 24 hrs.
issue- order status related
action- mail marked/ order is late beyond/ apology done/ tat share as soon as possible
comm- info via mail/ call not connected
Issue- order status related
action- mail id not present
comm-call not connected
issue- fail transaction
action- mail marked/ tat 24 to 48 hrs.
comm- info via mail/ call connected
Remarks 1 mail
As per your telephonic conversation.
We tried to contact you but not able to reach you.
We tried to contact you but call got drop.
We would be glad to help in case you need any further assistance.
pickup tagings--
issue- return related
action- mail marked/ pickup reschedule/ Rl fill/ apology done
comm- info via mail/ call connected/ tat share 2 to3 days/ image present in
issue- return related
action- mail marked/ RPI not initiate
comm- info via mail/ tat share //call not connected
issue- refund related
action- mail marked/ refund already initiate
comm- info via mail/ call connected
issue- account deletion related
action- mail marked/ tat share 48 hrs.
comm- info via mail
issue- empty parcel
action- mail marked
comm- info via mail/
issue- RPI denial
action-mail marked/ per RA remark
comm- info via mail/ non calling
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