Notes
Notes - notes.io |
(681) 443-0579
modem activation // ran itg // issue resolved // CR088753240 //
Cameron
Gooseanddudley2022
-----------------------------
8499053210172433
(201) 981-8216
xfi pods activation // activation incomplete through the app // asked assistance on hsi // transfered to agent
CR088773249 // 2.0
-----------------------------
8773102910126665
4017240106
voice issue // CR088773249 // cx want tech // set up tech //
-----------------------------
8773102913053163
(508) 371-5965
modem activation // acc disco since may 1 // ac review by lost prevention // educated cx to contact loss prevention //
-----------------------------
8773110181916813
(413) 557-0952
cx wantsa to get back acp on the new address // transfered to acp dept
-----------------------------
8993212590267731
(724) 833-8778
modem activation // itg 2.0 /// no coax outlet // coax outlet not working // CR088785537 // set up tech
-----------------------------
prepaid mailing label
8993211280000931
(724) 657-4454
cx want to rreturn flex and she need return label // provided the steps // issue resolved //
----------------------------
xfinity.com/return
1800pickups - ups
-----------------------------
8499100330018424
(610) 715-5421
cx want to activate mobile number // transfered to mobile care
-----------------------------
8299700051795431
(678) 592-1754
flex activation // flex not working // routed to tech // cx insisted // want to replace the box // proccesss shippment //
----------------------------
rita
4104049014
8299400430343330
tm294106369
flex activation // not in inventory // contacted ecm // tech spot // endorsed to supp
-----------------------------
8993111622272794
(484) 219-9402
modem activation // completed pending work order // ran itg // issue resolved // CR088809060
-----------------------------
8773404010910323
(727) 336-0559
cx want to activate modem // account is disconnected // cx want to create new account for the new address // transfered to new sales //
-----------------------------
8773103720742238
5086332504
cx want to transfer tel number from her account to another // endorsed to supp
9785353280 cx wants
3721262657
8773103721262657
-----------------------------
803
8993212360051968
(304) 243-1507
cx is having issue with / channel 803 // ran itg // cx will callback tommorow if the issue is not fixed by a friend //
---------------------------
8299610451975501
(347) 475-7119
cx just asked his acc number // verified first the account // issue resolved
-----------------------------
CR088832028
8499100217550069
(267) 269-3335
modem activation // ran itg g 2.0 // no coax out
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