Notes

Lubhers CZM

Customer Service - Customer Support

Your duties will include:

- Learning the products of the firm
- Answering inbound phone calls and emails
- Taking orders and entering them into the company computer system
- Monitoring inventory levels
- Updating clients on product availability
- Checking on the status of shipments
- Processing quotes and invoices
- Verifying and updating customer information in the company's database
- Creating monthly sales reports in Excel

Job Requirements:

- Intermediate Word and Excel skills
- Teamwork
- Must be willing to go the extra mile to resolve problems/issues for your customers
- Demonstrate great communication adn personal skills
- Initiative
- Performance Management

What we can offer you:
- Ongoing career development
- The opportunity to be part of an energetic and well established team
- Opportunities for career progression
- Benefits include social security, medical insurance and paid vocation

Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals as well as improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.

To be considered for this position please use the APPLY NOW button.

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Lubhers CZM

Customer Relationship Management

Manhattan Vibe Collective, market leaders within our field are seeking a number of customer service advisors to join our team. You will be responding to customers needs, acquiring new customers, processing their orders and assisting with customer inquiries.

Person Profile / Key Skills:
- Excellent verbal communication, numeric and literacy skills
- Organizational and workload planning ability
- Ability to learn and use detailed product knowledge
- Ability to adapt to and use various internal processes
- To be able to work as part of a team.
- Must be reliable, tolerant, and be able to work . The ability to be professional at all times and - represent the company in a professional manner is a prerequisite.
- High attention to detail
- Comfortable in visiting customers /site locations where relevant
- Ability to identify and interpret customers' needs
- Can demonstrate delivery of first class customer service

Key Responsibilities:
Promote our clients brand through face to face sales and customer service strategies and provide information on:
- Product prices and lead times
- Client services
- Product breakdown
- Sale consolidation
- Develop and maintain good working relationships with specific key customers
- Working closely with the external sales force covering a specific area and customer base including information gathering.
- Manage customers service support through the sales process
- Update and manage CRM details as required


Excellent opportunity to progress your career within one of the fastest growing company. Key benefits include:
- Friendly team
- Attractive package
- Autonomous role

If the above information describes what you're looking, reply to this ad for immediate consideration