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callback:781-738-9127
lord spoke with linda
issue:wants to set tech appointment to install internet equipment
resolution:set tech appointment
ticket:N/A
pitch:Y-callback on saturday
********************************************
account no.:8773400240410597
callback:888-934-6489
lord spoke with cathy
issue:cannot recieve a passcode through the phone that is associated with the account
resolution:indoors call to my support
ticket:N/A
pitch:N
pastcode 702-813-7956
glitch on the phone
********************************************
account no.:8993211290618219
callback:724-421-6544
lord spoke with antonio
issue:wants to connect his services again
resolution:transfer to billing
ticket:N/A
pitch:N
********************************************
account no.:8499052510516430
callback:609-598-8487
lord spoke with sandra
issue:cannot access prime disney and netflix
resolution:
ticket:
pitch:
prime disney netflix
********************************************
account no.:8299600143684447
callback:804-397-8907
lord spoke with jasmine
issue:WANTS TO TRANSFER SERVICE TO THE NEW ADDRESS
resolution:COMPLETED THE SERVICE ORDER TRANSFER CALL TO MY SUPPORT FOR TECH APPOINTMENT
ticket:n/a
pitch:N
***********************************************
account no.:8773103101347326
callback:617-320-7504
lord spoke with SAMEER
issue:internet activation modem has no power cx wants to ship
resolution:ship a new modem//educate the cx that he will recieve 3 to 5 business days//eoc..
ticket:N/A
pitch:N
105 bellevue road andover 01810
***********************************************
account no.:8773102933076954
callback:9784831707
lord spoke with michelle
issue:two cable box activation
resolution:run itg//completed the itg indoors the call to my support
ticket:CR085073807
pitch:N
***********************************************
account no.:8499100225296325
callback:267-939-9561
lord spoke with michael
issue:internet activation
resolution:run itg//issue resolved//eoc..
ticket:CR085076068
pitch:Y
***********************************************
account no.:8299600390481505
callback:540-315-2330
lord spoke with jordan
issue:internet activation no wall oulet wants tech appointment
resolution:complete the service order//set tech appointment//eoc..
ticket:N/A
pitch:Y
***********************************************
account no.:8993204760149914
callback:814-442-5919
lord spoke with rebekah
issue:wants to add the service to here new address
resolution:complete the order educate the cx
ticket:N/A
pitch:not eligible
A06391632CA8
***********************************************
account no.:8773404133217937
callback:203-401-9901
lord spoke with ruth
issue:internet activation
resolution:run itg//modem still offline//set tech appointment//eoc..
ticket:CR085087806
pitch:N
5CB0662A60DF
***********************************************
account no.:8773404133294001
callback:475-201-7649
lord spoke with michaelina
issue:wants to activate xfinity mobile
resolution:transfer call to mobile care
ticket:N/A
pitch:N
***********************************************
account no.:8773105140855698
callback:832-788-6182
lord spoke with gabriela
issue:internet activation
resolution:complete the service order//run itg//issue resolved//eoc..
ticket:CR085092776
pitch:Y
name:gabs
password:bmplmp143
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