Notes
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issue:activate x1
steps:ran itg #CR084744554
acc:8299600861517373 (434)316-4309
p:y
------------------------------------
*caller:jessica
issue:modem activation
steps:ran itg routed to tech #CR084756484
acc:8299610120082275 (540)8179765
p:y
------------------------------------
*caller:anthony
issue:modem activation
steps:ran itg no connectivity #CR084762937 / wifi name and pass #CR084762726
acc:8499050560937449 (856)723-2548.
p:y
------------------------------------
*caller:laura
issue:take this number and transfer to cellphone which is a tracfone and shut off the home phone
steps:disconnected/endorsed
acc:8773102270284880 (617)7734024
p:n
------------------------------------
*caller:angie
issue:wants phone number from mario transferred to angelina
steps:educated to wait for marios account to be disconnected until his number can be ported
acc:8993206090042792 (412)8237059
p:n
------------------------------------
*caller:kathryn
issue:modem activation/flex box activation
steps:ran itg no connectivity #CR084777916/flex box activation #CR084778988
acc:8499100700425795 (610)390-4140
p:y/gsr flex
------------------------------------
*caller:chakradhar
issue:inquired what tech visit
steps:educated customer
acc:8499052490279744 (732)599-4762
p:n
------------------------------------
*caller:lucy
issue:hookup xre10000 2 boxes
steps:transferred to central
acc:8771300420155123
p:n
------------------------------------
*caller:michelle
issue:wants to move old equipment to another room and new box activation
steps:ran itg routed to tech #CR084789685
acc:8299420440161829 (301)524-0771
p:y
------------------------------------
*caller:tom
issue:new cable box activation
steps:ran itg #CR084793962
acc:8773405020041272 (203)239-7965
p:y
------------------------------------
*caller:charles
issue:x1 activation
steps:ran itg #CR084799378
acc:8299420640876598 (703) 303-8450
p:y
------------------------------------
*caller:diane
issue:seasonal end inquiry
steps:educated cx that it already ended
acc:8773106010171612 (978) 465-5591
p:y
------------------------------------
*caller:cynthia
issue:modem activation
steps:ran itg no connect CR084810659/wifi gateway #CR084808323
acc:8993110600204118 (717) 443-1473
Peace360
Angels360
p:y
------------------------------------
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