Notes
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issue:modem activation
steps:had to complete pending disconnect/ customer confirmed that there are two floors on the same address 1st floor and basement/ had to transfer to cable movers to separate the address
acc:8499053580507119 (201) 772-2774
p:y
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*caller:antonio
issue:this setup box may not be avaiable to receive cable channel. please contact service.
steps:ran itg #CR084964688
acc:8299420661090053 (240) 460-3609
p:y
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