Notes

Hello, I'm Prakash. I'm glad to help out!
Hello, I'm Prakash. How may I help you?

I've checked the status of your package and can see that it was dispatched on 17 October 2015 via Gati transportation service.
The package is on its way and should be delivered by the promised estimated delivery date 24 october 2015.

I understand that this package is important to you. I've contacted the courier department With high priority basis from my side and come to know your package will be arrive to your local courier station by today as early as possible and I've also requested the team to try delivering your package as soon as possible.

I hope the information will be useful
Thank you for your kind cooperation
Thank you for your cooperation and understanding.

The courier should deliver your order by tomorrow. The delivery associate will contact you. I request you to please wait for 1 more day.

I understand how frustrated it is to wait such an long time.
I am really sorry for that you haven't received the order yet.

We are sorry for the inconvenience faced while placing the order.
The pin code of your address is not eligible for delivery. However, sometimes an order might still not be processed depending upon the restrictions of our courier partners that deliver in your area.

I understand that this package is important to you. I've contacted the courier department with high priority basis from my side and I've also requested the team to try delivering your package as soon as possible.

I'm positive that your order will be delivered as early as possible. However I'm unable to promise that your order will be delivered tomorrow.

I'm positive that your order will be delivered as early as possible. However I'm unable to promise that your order will be delivered tomorrow.

To help you with this I'll personally contact the courier and ask them to deliver your order as early as possible.

When I see to your order I found that your order is in transit from Delhi to your local area courier station.
Once it reaches the local courier station, your order will be scanned and the tracking details will be updated.

When I see to your order I found that the estimated delivery date is Tuesday 27 October 2015.
I am positive that you will receive the order on time.

In this case to help you with this I'll ask the courier person to contact you before delivery.

I understand that you wish to purchase OnePlus 2 mobile on our website as soon as possible.
Please don't worry, I will surely help you with this.
In order to avoid further delay, right away I've contacted our OnePlus 2 specialist team and asked them to send a new invite to you.
They will get back to you within next 24-48 hours with prompt response.
Customer satisfaction is our prime motto.

Since you have placed the OnePlus 1 mobile in this email ID -
Our specialist team will contact you via email in this email ID only.

I can understand your concern. I've contacted the courier department and come to know the package to be delivered to this address as early as possible. So, please don't be worry and your cash back will be safely credited to your account on 17 january 2016.

Package damaged:
I'm sorry we had difficulty delivering your package. It was returned to us on 18 October 2015 for the following reason: the package was damaged during transit.

Gazal, I request you to place this order as new. Surely, I will help you to get your new package to be delivered in a safety manner without damage as early as possible.

Once you return the product to us. your amount will be refunded to your account within 2-4 buisness days.