Notes

refund 2-
Hi CX,

Thank you for reaching out to us.

I see that the refund of Rs.0/- has already been initiated to your account from our end.

The amount should reflect within 4-7 business days/2 hours as per the RBI norms.

Please feel free to reach out to us, if you require further assistance.

Regards,
Swiggy Support Team.
cupon 2 -
Hi CX,

Thank you for reaching out, we have shared the feedback with the teams involved.

We are happy to confirm that a coupon has already been processed for this order.

Please let us know in case of any further questions.

Warm Regards,
Swiggy Support Team.
compensation coupon -
Hi Cx,

Thank you for writing to us about order #.

While we take care of the concern that you have raised, we have already processed a coupon titled SWIGGYLOVE- worth Rs.0/- valid for 30 days to make up for the inconvenience you have faced.

The coupon will be visible on the checkout page by selecting the "Apply Coupon" option.

The T&Cs and other details are available on the app.

We hope that you enjoy ordering from us!

Regards,
Swiggy Support Team.
compen refund -
Hi CX,

This is with reference to the concern raised by you on order #.
 
Thank you for reaching out, we have shared the feedback with the teams involved.

We are happy to confirm that a refund has already been processed for this order.

As always, in case of anything else, we're at your service! Feel free to drop us a note.

Regards,
Swiggy Support Team.
coupon refund 3rd response
Hi Cx,

Thank you for writing to us.

As stated in earlier communications, we will not be able to help you with any further compensation at the moment.

Please feel free to contact us, if you require any further assistance.

Regards,
Swiggy Support Team.
Hi Cx,

Hope you're well!

This is with reference to the concern raised by you.

Going forward, I recommend leaving a rating and feedback for your orders on the app, so that the restaurant can take appropriate measures to resolve any issues.

Also, when placing the order, please use restaurant ratings (on our platform) to help you make an informed decision.

As mentioned earlier, I'm afraid we won't be able to compensate you for this.

As always, in case of anything else, we're at your service! Feel free to drop us a note.

Regards,
Swiggy Support Team.
ye qualiy hai  02
sab ka
Hi Cx,

Hope you're well!

This is with reference to the concern raised by you.

Going forward, I recommend leaving a rating and feedback for your orders on the app, so that the restaurant can take appropriate measures to resolve any issues.

Also, when placing the order, please use restaurant ratings (on our platform) to help you make an informed decision.

As mentioned earlier, I'm afraid we won't be able to compensate you for this.

As always, in case of anything else, we're at your service! Feel free to drop us a note.

Regards,
Swiggy Support Team.

Himender Kumar 5356, Yesterday 11:06 PM
Dear Customer's Name,

Thank you for writing to us. 

To understand the depth of your query we request that you share the below at your earliest convenience:

1. Order ID: 
2. Issue Type:
3. Artifacts (images, screenshots, etc)

We look forward to hearing from you. 

Regards,
Swiggy Support Team.