Notes

Qualifications
•
You have prior work/internship experience within a technology (software) company or knowledge of the technology/ SaaS industry
•
You are proficient in PowerPoint, Excel,and quantitative/qualitative analysis
•
You are a creative problem solver and enjoy working in an ambiguous environment
•
You have proven experience structuring complex problems, analyzing data from a variety of sources (quantitative and qualitative), synthesizing insights, and driving toward actionable recommendations
•
You are highly self-motivated and can balance a strong attention to detail with framing the big picture
•
You are a fast learner with the ability to quickly grasp new concepts across a wide variety of technologies and domains, and have the ability to prioritize and get the most important work done first
•
You are a strong communicator who can tailor their delivery to a broad range of audiences
•
You excel at building connections, enjoy working collaboratively, and are able to quickly establish rapport and trust with partners across the company
•
You have first-hand experience working with small businesses
•
You have used Mailchimp before
Responsibilities
•
In this role, you will be responsible for defining and executing deep dive analyses to evaluate strategic priorities and opportunities customer behavior, and business trends
•
You will work with other members of the team and cross-functional partners to translate learnings into actionable recommendations, frame options and facilitate trade-off decisions, build roadmaps that maximize growth, and ensure strategic projects are set up to succeed and drive value for both our small business customers and Mailchimp
•
Act as part of an internal consulting team that supports the major strategic initiatives that will enable Mailchimp to achieve its goals and objectives
•
Frame and structure key problems to guide problem-solving and develop hypotheses to inform the appropriate research and analysis
•
Partner with analytics and research team members to identify the right data and/or methodologies to obtain the data necessary to explore open questions
•
Perform quantitative and qualitative analysis on core strategic questions, and generate and present action-oriented insights and recommendations to leadership
•
Conduct external/competitor research and market sizing to identify and evaluate growth opportunities
•
Identify option sets and evaluate trade-offs for solution areas, working with leadership to frame roadmaps and define desired outcomes
•
Build strong relationships and partner with teams within the Strategy team and across Mailchimp to integrate market research, customer feedback and product data into your work
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

Strategy Activation is a growing function within our Business Operations and Strategy team responsible for guiding the design, activation, and execution of major strategic initiatives meant to unlock step-change growth for the business. We are seeking a motivated and entrepreneurial intern with a high level of business acumen and natural curiosity to support the growth of this team.

As a Strategy Activation Intern, you’ll play a critical part in guiding strategic, data-driven decision making within one of our highest-priority focus areas. In this role, you will be responsible for defining and executing deep dive analyses to evaluate strategic priorities and opportunities customer behavior, and business trends. You will work with other members of the team and cross-functional partners to translate learnings into actionable recommendations, frame options and facilitate trade-off decisions, build roadmaps that maximize growth, and ensure strategic projects are set up to succeed and drive value for both our small business customers and Mailchimp.
Responsibilities
• Act as part of an internal consulting team that supports the major strategic initiatives that will enable Mailchimp to achieve its goals and objectives
• Frame and structure key problems to guide problem-solving and develop hypotheses to inform the appropriate research and analysis
• Partner with analytics and research team members to identify the right data and/or methodologies to obtain the data necessary to explore open questions
• Perform quantitative and qualitative analysis on core strategic questions, and generate and present action-oriented insights and recommendations to leadership
• Conduct external/competitor research and market sizing to identify and evaluate growth opportunities
• Identify option sets and evaluate trade-offs for solution areas, working with leadership to frame roadmaps and define desired outcomes
• Build strong relationships and partner with teams within the Strategy team and across Mailchimp to integrate market research, customer feedback and product data into your work
Qualifications:
• You have prior work/internship experience within a technology (software) company or knowledge of the technology/ SaaS industry
• You are proficient in PowerPoint, Excel,and quantitative/qualitative analysis
• You are a creative problem solver and enjoy working in an ambiguous environment
• You have proven experience structuring complex problems, analyzing data from a variety of sources (quantitative and qualitative), synthesizing insights, and driving toward actionable recommendations
• You are highly self-motivated and can balance a strong attention to detail with framing the big picture
• You are a fast learner with the ability to quickly grasp new concepts across a wide variety of technologies and domains, and have the ability to prioritize and get the most important work done first
• You are a strong communicator who can tailor their delivery to a broad range of audiences
• You excel at building connections, enjoy working collaboratively, and are able to quickly establish rapport and trust with partners across the company
• MBA is preferred, but not required

Bonus points if:
• You have first-hand experience working with small businesses
• You have used Mailchimp before
Employment Type: Intern (Co-op