Notes
Notes - notes.io |
written - 1
escalation -
ato -
granny call - 1
specialty -
disputes - 2
long calls
Ticket #64902120 - long call 20 mins - member called in to have her account on active again mentioned she already sent an email with her i.d but didn't receive any communication back
member didn't want to close her account and just her credit builder account because her direct deposit automatically go there - however the previous representative closed her whole account
Ticket #64904102 - member called in because she is trying to get her account number
Tele@4524529@2023
ticket number 1273894
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