Notes
Notes - notes.io |
crt:CR082926663
cb:(434) 409-1143
Kieth spoke with kelly
issue/reso:flex box issue cx having an error apps 04035 ran application issue rout to send a text message within 1 hour for the followback call regarding for the concern educate the cx
Pitch:
acc:8299410150834699
crt:CR082932296
cb:
Kieth spoke with agent
issue/reso:
Pitch:
acc:8773110182008636
crt:CR082934728
cb:
Kieth spoke with
issue/reso:
Pitch:
4709034674
acc:8499100860074557
crt:CR082937007
cb:(410) 725-2238
Kieth spoke with yue
issue/reso:modem activaton complete the service order ran itg modem light is blinking orang e ran itg check network health routed to set a tech appointment
Pitch:
acc:8773105140588711
crt:CR082946454
cb:(508) 596-3617
Kieth spoke with marybeth
issue/reso:cx ask for a discount educ the cx to apply for a affordable connectivity program cx will go to the local store for ask assistance on enrolling because the cx didn't expert regarding enrolling thru online
Pitch:
acc:8499100380214527
crt:CR082948977
cb:(610) 662-1494
Kieth spoke with kevan
issue/reso:flex box activation add flex accept and strm ao for the addidtion box send approval for the work order ran itg issue resolved
Pitch:Y
acc:8993212340452104
crt:CR082953953
cb::(304) 231-8117
Pitch:
acc:8299420621868010
crt:CR082960308
cb:(202) 455-2168
Kieth spoke with Shelby
issue/reso:modem activation ran itg set wifi name and password send provision signal issue resolved
Pitch:
buttons57
drummer54
drummer54
/////////////////////
acc:8299400100446108
crt:CR082963837
cb:(410) 610-6437
Kieth spoke with
issue/reso:cx ask a tech because he accidentaly cut the buried wire when he's digging bypass step of the itg set tech appointment
Pitch:y
acc:8773103000289520
crt:CR082966526
cb:(617) 216-6863
Kieth spoke with steph
issue/reso:cx tv screen showing rdk 03053 and frozen image ran itg check connection itg routed to send a follow up text message within 1 hour cx disco the call
Pitch:
acc:8773103910056704
crt:CR082969771
cb:(978) 502-1618
Kieth spoke with michael
issue/reso:cx having an issue with his cable boxes it showing rdk 03033 ran itg send signal issue resolved
Pitch:
acc:
crt:CR082970139
cb:
Kieth spoke with
issue/reso:
Pitch:
acc:8993114850015562
crt:CR082970411
cb:(570) 687-8956
Kieth spoke with corey
issue/reso:cx want to reinstate his account the cx said he already paid for the past due balance but his account is still on hard disconect contact new sales dep but there's a holding time les than 5 mins transfer to new sales
Pitch:
acc:8299200230992900
crt:CR082971522
cb::(973) 356-1650
Kieth spoke with ivan
issue/reso:modem activation call disco while the cx looking for the last 4 digit of his visa card to verify the account i callback the cx after but no respond at all
Pitch:
acc:8773102730258961
crt:CR082972817
cb:(603) 464-9331
Kieth spoke with bill
issue/reso:cx want to turn off the notification of his tv guide the cx issue resolved
Pitch:
acc:8299400451644541
crt:CR082975461
cb:(443) 570-1147
Kieth spoke with aniah
issue/reso:modem activation ran itg set wifi name and password send signal issue resolved
Pitch:Y
acc:8299400462911996
crt:CR082978081
cb:(202) 669-1034
Kieth spoke with sam
issue/reso:modem activation ran itg modem is offline already try to plug on different coax outlet but still offline set tech appt
Pitch:y
acc:8993212360435427
crt:CR082980192
cb::(304) 238-3682
Kieth spoke with diana
issue/reso:cx asking for the acp because her acp was removed contact acp
Pitch:
acc:8773400180196420
crt:CR082981350
cb:(860) 308-6001
Kieth spoke with michael
issue/reso:modem activation ran itg set wifi name and password send signal issue resolved
Pitch:Y
cm:1056112e4664
acc:8299600060546124
crt:CR082993692
cb:(804) 300-1629
Kieth spoke with ernestin
issue/reso:modem activation add the equipment send approval ran itg check network health modem is offline set tech appointment
Pitch:
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