Notes
Notes - notes.io |
Issue:on set cx said his all set
Reso:checked ACSR/just wanna double check if his services up and running and confirmed his all set--eoc
Verified:Yes
Transferred: NO
Ticket#:NO ITG
Callback#:
SN#:
Cmac#:
Model#:
8773106100580128
======================================
Lynn spoke with:Albert
Issue: cable box activation/xre-00251
Reso:checked ACSR/cx said he got a replacement box for the main box,as per checking this SN # PKMLSVKWV not on the biller edu cx that we need to add the box to his account../Ran ECM however they cannot add the equipment 'not in inventory' advised to utilized techspot-
Done techspot- created a Ticket# CS0097048 and edu cx that takes 24 hours to be this equipment added to his account-cx complain why not added,, on set ask for supervisor--de escalated // xfer to supervisor
ECM0000970152 Created
Verified:Yes
Transferred:No
Ticket#:CR082957394
Callback#:804-5126955//
SN#: PKMLSVKWV // MA1917PGA981
Cmac#:
Model#:
8299600143151546- xm
CS0097048 Created
======================================
Lynn spoke with:Barbara
Issue:cable box activation/xre-10000
Reso:checked ACSR/as per checking we need to add this box to the account//edu cx about it/done the approval/Ran ITG/followed ITG/Cable box activated-
Verified:Yes
Transferred:NO
Ticket#:CR082960401
Callback#:215-3971929
SN#:
Cmac#:
Model#:
8499100217501609-
======================================
Lynn spoke with:Tyra
Issue:new modem activation
Reso:checked ACSR/ Ran ITG/checked connection/cx confirmed no coax outlet seems cabls is cut//ITG routed to Tech//heads up for a Tech--done appointment--eoc
Add on issue: CX said her mom will be there during this time--named"VIOLET"(tech 3-5pm)
Verified: Yes
Transferred:NO
Ticket#:CR082962931
Callback#:443-6236021-
SN#:
Cmac#:
Model#:
8299400421894135-xm pitch
======================================
Lynn spoke with: transfer of Angelu/ Bruce
Issue: paramount + issue
Reso:checked ACSR/Ran ITG for application issue-Followed ITG/walk through cx to the paramount plus app/ cx said his been signed already and subscribe to paramount +/done power cycle the modem and the cable box still cant access to paramount plus-edu cx to contact HSI tech however agent said we have same reso offer to call paramount + but cx said he already called paramount + and advised to contact internet provider-ITG routed to Tech for sms updates within 1 hour for further troubleshooting//edu cx about it/cx understood--
Verified: Yes
Transferred:Yes
Ticket#:CR082971956
Callback#:732-2590127//212-2586000
SN#:
Cmac#:
Model#:
8499053400087656-
======================================
Lynn spoke with:Daniel Nunez
Issue:new modem activation
Reso:checked ACSR/ Ran ITG/followed ITG/sending activation signal/modem activated-
Verified:Yes
Transferred:No
Ticket#:CR082978934
Callback#:4437425
SN#:
Cmac#:
Model#:
Ncolon/ January22
8993110911823036-xm pitch
======================================
Lynn spoke with: Elgin
Issue:new modem activation
Reso:checked ACSR/Ran ITG/followed ITG/
sending activation signal/modem activated_
Verified: Yes
Transferred:NO
Ticket#:CR082982729
wifi name:Elgin
password:elgin3411
Callback#:202-86728798
SN#: Elgin/elgin3411
Cmac#:
Model#:
8499053400087656-xm pitch
======================================
Lynn spoke with:Jeanna
Issue:cable box activation/xre-1000
Reso:checked ACSR/Ran ITG/followed ITG/sending activation signal/box activated_
Verified: yes
Transferred:NO
Ticket#:CR082986839
Callback#:609-9145578//609-9145578
SN#:
Cmac#:
Model#:
8499050480074182-xm pitch
|
|
Notes.io is a web-based application for taking notes. You can take your notes and share with others people. If you like taking long notes, notes.io is designed for you. To date, over 8,000,000,000 notes created and continuing...
With notes.io;
- * You can take a note from anywhere and any device with internet connection.
- * You can share the notes in social platforms (YouTube, Facebook, Twitter, instagram etc.).
- * You can quickly share your contents without website, blog and e-mail.
- * You don't need to create any Account to share a note. As you wish you can use quick, easy and best shortened notes with sms, websites, e-mail, or messaging services (WhatsApp, iMessage, Telegram, Signal).
- * Notes.io has fabulous infrastructure design for a short link and allows you to share the note as an easy and understandable link.
Fast: Notes.io is built for speed and performance. You can take a notes quickly and browse your archive.
Easy: Notes.io doesn’t require installation. Just write and share note!
Short: Notes.io’s url just 8 character. You’ll get shorten link of your note when you want to share. (Ex: notes.io/q )
Free: Notes.io works for 12 years and has been free since the day it was started.
You immediately create your first note and start sharing with the ones you wish. If you want to contact us, you can use the following communication channels;
Email: [email protected]
Twitter: http://twitter.com/notesio
Instagram: http://instagram.com/notes.io
Facebook: http://facebook.com/notesio
Regards;
Notes.io Team
