Notes
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crt:CR083214195
cb:(302) 384-1695
Kieth spoke with sandra
issue/reso:voice activation ran itg phone no. already registered normal normal has dial tone but can't make a inbound and outbound call cx ask more about his bill why her billon april is 541$
Pitch:y
3023841695
/////////////////////////////
acc:8773102700149539
crt:CR083230439
cb::
(617) 755-4221
Kieth spoke with ellen
issue/reso:cx want to paybill thru online contact ivr payment
Pitch:
/////////////////////////////
acc:8773100021219213
crt:CR083235411
cb::(781) 351-1813
Kieth spoke with
issue/reso:flex box activation add flex service ran itg modem is not yet fully set up ran itg for internet set wifi name and password modem is already provision
Pitch:y
21983
/////////////////////////////
acc:8773202520180126
crt:CR083242479
cb:(603) 930-9629
Kieth spoke with kevin
issue/reso:cable box no signal check connection hdmi is on the same input from the back of her tv to the input send signal issue resolved
Pitch:
/////////////////////////////
acc:8299400471019179
crt:CR083243775
cb:
(443) 904-5416
Kieth spoke with john
issue/reso:cable box activation replacement box utilize csg ran itg issue resolved
Pitch:
/////////////////////////////\acc:8299400330092037
crt:CR083244556
cb:
(443) 938-4020
Kieth spoke with hubert
issue/reso:cx want to pay his bill transfer to ivr payment
Pitch:
/////////////////////////////
acc:8299600072668601
crt:CR083250645
cb:(804) 247-3179
Kieth spoke with
issue/reso:modem issue ran itg modem is completely activated the reason why the cx have no connection when she open an app or website because she doesn't connected yet to
Pitch:
/////////////////////////////
acc:8773400131182966
crt:CR083252685
cb:(860) 299-5809
Kieth spoke with roxie
issue/reso:cx asking how she can call international using telephon landline provide solution
Pitch:
/////////////////////////////
acc:8773102530841958
crt:CR083260560
cb:(781) 475-7461
Kieth spoke with kervins
issue/reso:cable box activation ran itg check connections send signal rout to set tech appt
Pitch: Y
/////////////////////////////
acc:8993206930015792
crt:CR083269140
cb:3046128197
Kieth spoke with josh
issue/reso:cable box activation ran itg check connections send signal rout to set tech appt
Pitch:
/////////////////////////////
acc:8773102421443203
crt:CR083266544
cb:
Kieth spoke with ronio
issue/reso:modem activation ran itg check network health check speed send signal issue resolved
Pitch:Y
/////////////////////////////
acc:8993111750019587
crt:CR083275965
cb:(610) 823-9203
Kieth spoke with christina
issue/reso:modem activation equipment disabled cant complete or leave open the service order because there's active cust on her service addres contact customer sol
Pitch:
/////////////////////////////
7246128861
acc:8777703332855546
crt:CR083276454
cb:(724) 612-8861
Kieth spoke with ben
issue/reso:cable box activation cx is from west division i can't pull up the acc on csg contact west technical
Pitch:
/////////////////////////////
acc:8773100021044934
crt:CR083277498
cb:(781) 330-3950
Kieth spoke with juan
issue/reso:modem activation ran itg check networkhealth modem is already activated but cx can't find the wifi name and password of his modem assist the cx on how to log in on the website of his modem
Pitch:
/////////////////////////////
acc:8499051640671404
crt:CR083281454
cb:
(609) 602-8143
Kieth spoke with judith
issue/reso:cable box activation check connections send signal rout to set tech appt
Pitch:
/////////////////////////////
acc:8299420320925814
crt:CR083287690
cb:(443) 876-5385
Kieth spoke with velva
issue/reso:flex box activation can't activate the box because the cx service is on expanded basic educ the cx cx want to get the cable box tomorrow on king fisher dr
Pitch:
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