Notes
Notes - notes.io |
CB:(484)258-4050
Acc:8993111620028073
Issue/Resolution:cx wants to get back services-soft disconnect already scheduled the card payment,transferred to billing department but billing rep-advised to just reschedule the card payment,mistakenly transferred to billing dep instead of getting back to cx,endorsed to support,EOC
-----------------------------------------------
Roj talked to Ann Yumin Meng-xm pitch
CR082883780
CB:(860)248-9500
Acc:8499200074136109
Issue/Resolution:modem activation,ran itg for activations,issue resolved
-----------------------------------------------
Roj talked to Eckardt George
CR082890130
CB:(215)676-5948
Acc:8499100221884611
Issue/Resolution:cable box activation,ran itg for activations,and cx wants to just proceed with tech appointment-success,EOC
-----------------------------------------------
Roj talked to Timothy
CB:(941)662-0933
Acc:8535100570162813
Issue/Resolution:cable box activation,transferred to video technical central division,cx agreed to just wait on the other line for the next agent to answer the call,EOC
-----------------------------------------------
Roj talked to William Bennington-xm pitch
CR082901627
CB:(609)707-5823
Acc:8499051630042665
Issue/Resolution:can make calls but cannot received-the line is not in service,ran itg for cannot receive calls,contacted port in department-did a three way call with cx and other agent,cx will just check it first with T-mobile because it needs to be reactivated as per other rep.,EOC
-----------------------------------------------
Roj talked to Cecilia Brown-xm pitch
CR082912039
CB: (302)390-2353
Acc:8299200360229990
Issue/Resolution:flex box activation,ran itg for video and remote activations and routed to tech appointment,issue resolved
-----------------------------------------------
Roj talked to Stinsy Pierre
CR082919002
CB:(857)663-4051
Acc:8773102272757933
Issue/Resolution:modem repair-no connectivity,ran itg for connectivity issues,issue resolved
-----------------------------------------------
Roj talked to Andy Gonzalez
CB:(973)980-4577
Acc:8993114441694222
Issue/Resolution:billing inquiry-answered,ways to lower bill,educated cx about ACP,Xfinity rewards, and auto pay enrollment,cx wants to extend due date-educated cx he is not eligible for payment arrangement,call got disco before the closing spiel,EOC
-----------------------------------------------
Roj talked to Angela-zipcode 20902
CB:
Acc:
Issue/Resolution:cx wants to set up Xfinity services,transferred to New sales department,cx agreed to wait in the line for the next agent,EOC
|
|
Notes is a web-based application for online taking notes. You can take your notes and share with others people. If you like taking long notes, notes.io is designed for you. To date, over 8,000,000,000+ notes created and continuing...
With notes.io;
- * You can take a note from anywhere and any device with internet connection.
- * You can share the notes in social platforms (YouTube, Facebook, Twitter, instagram etc.).
- * You can quickly share your contents without website, blog and e-mail.
- * You don't need to create any Account to share a note. As you wish you can use quick, easy and best shortened notes with sms, websites, e-mail, or messaging services (WhatsApp, iMessage, Telegram, Signal).
- * Notes.io has fabulous infrastructure design for a short link and allows you to share the note as an easy and understandable link.
Fast: Notes.io is built for speed and performance. You can take a notes quickly and browse your archive.
Easy: Notes.io doesn’t require installation. Just write and share note!
Short: Notes.io’s url just 8 character. You’ll get shorten link of your note when you want to share. (Ex: notes.io/q )
Free: Notes.io works for 14 years and has been free since the day it was started.
You immediately create your first note and start sharing with the ones you wish. If you want to contact us, you can use the following communication channels;
Email: [email protected]
Twitter: http://twitter.com/notesio
Instagram: http://instagram.com/notes.io
Facebook: http://facebook.com/notesio
Regards;
Notes.io Team
