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Snapdeal is not an NBFC or Bank that can lend money, so Niro helps Customers get loans. You can visit the Niro website (www.niro.money) for more information. Niro will help to clear all queries regarding your loan application and processing.
Niro is the loan partner processing your application on behalf of Snapdeal so to complete your loan application process you should download the Niro App.
Niro Questions Answers
Q1) Why am I getting this offer?
Ans:- As you are a premium customer of Snapdeal, and base your other personal details on file, we are offering you a preapproved (loan amount) personal loan.
Q2) Can I change my mobile number in the application?
Ans:- Yes, you can change your number if the app allows you to change your mobile number.
Q3) I don’t have my current address proof. Can I apply?
Ans:- Yes, you can apply for the loan as we don’t need any address proof from you. We just need you to fill in your full current address with a minimum of 2 landmarks.
Q4) What is the rate of interest?
Ans:- The rate of interest we are offering to you is (Interest Rate ex.18.5%) (A/C Manager can see the customer offer and the same can inform the customer) reducing balance, per annum. Please note there are also ZERO foreclosure charges and no locking period.
Q5) What is the Processing Fee?
Ans:- The Processing fee we offered is (Processing Fee ex. 2.5%) +18% GST, which gets added to your loan amount.
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Q6) Are there any other hidden charges?
Ans:- No, apart from the processing fee+18% GST there are no other charges. (Only if the amount gets disbursed after 20th then Gap Interest will be added to the loan amount).
Q7) How much loan amount can I avail myself?
Ans:- Based on your current eligibility we have offered you the pre-approved loan of (Amount) which you can avail of. You can choose from 50k when you start the journey.
Q8) What is the tenure you are providing?
Ans:- We provide a tenure from 6 months to 60 months based on your eligibility. You may choose your tenure based on the comfort of the EMI.
Q9) When can I foreclose my loan and what are the charges?
Ans:- You can foreclose your loan anytime after disbursement and there are no foreclosure charges.
Q10) Do you have a partial payment option?
Ans:- No we don’t have a partial payment option. You can foreclose the entire loan in one shot.
Q11) What will be the EMI Date?
Ans:- The 2nd of every month is the EMI Date. (For any customer amount which will get disbursed after 20th, the EMI date will be the 2nd on next to next month and the Gap Interest will be added to the loan amount (0.5% extra on the processing fee).
Q12) What documents are required to process the application?
Ans:- You only need to complete digital KYC. We just need your income proof (the latest 3 months’ bank statement which the customer can send by email or on what’s app)
Q13) How do I complete Digital KYC?
Ans:- You can complete your Digital KYC in the offer link in 1 minute. We will check the CKYC registry to see if your KYC data is available, otherwise, you may complete this using your Aadhar number.
Q14) Why should I do ENACH?
Ans:- ENACH is the safest process recommended by NPCI (National Payment Corporation Of India) and regulated by the RBI. So doing ENACH you are giving authority to auto-debit your EMI amount from your bank account every month, hereby avoiding late payment charges.
Q15) Do you send someone for physical verification at my residence?
Ans:- Yes, we will send someone to your current residence address for verification so kindly cooperate with the executive.
Q16) Do you charge any amount for verification?
Ans:- No, we don’t charge any amount for verification. Kindly contact us immediately if the executive asks you for money.
Q17) What if I missed my EMI?
Ans:- We always suggest keeping a sufficient balance in your account and paying your EMI on time will help you to increase your credit score. In case if you miss your EMI date bounce charges are applicable as per policy. (Also, your bank will charge you bounce charges as per their policy).
Q18) Why Should I download the Niro App?
Ans:- Niro is the loan partner processing your application on behalf of Snapdeal so to complete your loan application process you should download the Niro App.
Q19) How can I trust Niro? I never heard about Niro?
Ans:- Niro is a registered fintech start-up with 5-star ratings by customers on Google and on the Google play store, As Snapdeal is not an NBFC or Bank that can lend money, so Niro helps Customers get loans. You can visit the Niro website (www.niro.money) for more information. Niro will help to clear all queries regarding your loan application and processing.
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