Notes
Notes - notes.io |
7322446360
cx can call others //
but cannot recieve call // ran itg //
according to port in dept the number was ported out without cx permission
cx wants to disco services //
transfered to disco dept // #CR081093137
--------------------------
8299310031296847
#CR081152055
3124932908
pitch
modem activation
cx is not at home
wants to sched tech visit
issue resolved
--------------------------
8499052400288405
modem activation //
ran itg // issue resolved //
B0:DA:F9:02:E3:11
not trusted
pitch
#CR081100590
--------------------------
2033905162
8773400260694476
#CR081152451
caller id issue
cx cannot see caller id on tv
cx dont have cable box
educated cx about having a cable box
issue resolved
--------------------------
8299400462805701
transfered to mobile care dept
cx wants to activate mobile phone form xfinity
--------------------------
8773400260694476
phone activation
--------------------------
8773403811796303
2034281491
9c34269ca51c
modem activation
ran itg // created wifi name and password // issue resolved
#CR081131906
Jerico
Salvation11
pitch
--------------------------
8773404132810559
wants to activate modem
call disco
-------------------------
robert
7179610123
8993111440161708
modem activation
ran itg // stil not working // still offline in the system // but according to cx the modem has blinking white light // endorsed to supp
cooperwifi
7173865587
7179610136
-------------------------
8299610263177965
703-257-1503
no dial tone #CR081146266
call disco
------------------------
8299600930433537
ashely
wants to cancel tech visit
endorsed to supp
-------------------------
8299610252459085
transfered to mobile
cx wants to activate mobile
--------------------------
8499100226309804
2155719886
tm23011k9874
02022
flex box activation //
ran itg // stil not working //
shipped a new box //
cx didnt recieve previous box //
#CR081167411
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