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https://snapdealcx.force.com/apex/SnapdealSearch?sfdc.tabName=01r2j000000CicA
I request you to please contact on 9212692126, it our customer helpline number.
Aapse request karungi ke kirpiya 9212692126 par sampark kare ye humara helpline number hai.
Aapse request karunga ke kirpiya 9212692126 par sampark kare ye humara helpline number hai.
Are you referring to this order.
Kya app es order ke baare mai baat kar rahe hain.
Just a reminder for you to answer.
Ye apke jawab dene ke leyai ek reminder hai.
Whatsapp Chat ID -
Cust Concern – cx ask about order///
Action Taken – replied on whatsapp
Communication – DDR shared//assurance given
Whatsapp Chat ID –
Cust Concern – cx want urgent delivery
Action Taken – replied on whatsapp
Communication – DDR shared//assurance given
Whatsapp Chat ID -
Cust Concern – cx ask about order///
Action Taken – replied on whatsapp
Communication – info shared that order is late//24-48 hours tat shared for update
Whatsapp Chat ID -
Cust Concern – cx ask about order///
Action Taken – replied on whatsapp
Communication – info shared that order is UD marked//del rescheduled// ask cx to wait 24 hours//FNDR fill
Whatsapp Chat ID -
Cust Concern – cx ask about order///
Action Taken – replied on whatsapp
Communication – info shared that order is late//info shared try to deliver order ASAP
Whatsapp Chat ID –
Cust Concern – cx ask about order price
Action Taken – replied on whatsapp
Communication – info shared to cx as per price breakup //cx agreed
Whatsapp Chat ID –
Cust Concern – cx ask about order status//Status shows delivered but cx didn’t receive it
Action Taken – replied on whatsapp
Communication – 24-48 hours//assurance given/// cx agreed
Whatsapp Chat ID –
Cust Concern – cx want to cancel the order
Action Taken – replied on whatsapp
Communication – info shared that order is cancelled
Whatsapp Chat ID –
Cust Concern – cx want to cancel the order
Action Taken – replied on whatsapp
Communication – info shared //ask him to wait 24-48 hours
Whatsapp Chat ID –23869187
Cust Concern – cx want to cancel the order
Action Taken – replied on whatsapp
Communication – info shared //ask him to refuse at door steps
Whatsapp Chat ID –
Cust Concern – cx want to return the order///
Action Taken – replied on whatsapp//
Communication – info shared complaint taken ask cx to wait 2-3 days for pickup
Whatsapp Chat ID –
Cust Concern – cx want to return the order///
Action Taken – replied on whatsapp//
Communication – info shared complaint taken ask cx to wait 24 hours for update
Whatsapp Chat ID –
Cust Concern – cx want to know return status of his order
Action Taken – replied on whatsapp//
Communication – info shared pickup rescheduled//ask cx to wait 2-3 days/rl panel filled
Whatsapp Chat ID –
Cust Concern – cx ask about order status
Action Taken – replied on whatsapp
Communication - Today out for delivery// ask her to wait till 6 PM//courier boy no. send
Whatsapp Chat ID –
Cust Concern – cx ask about order status
Action Taken – replied on whatsapp
Communication - info shared today out for delivery// ask her to wait till 6 PM//
Whatsapp Chat ID –
Cust Concern – cx ask about pickup status
Action Taken – replied on whatsapp
Communication –info shared today out for pickup// ask her to wait till end of the day
Whatsapp Chat ID –
Cust Concern – cx ask about refund status
Action Taken – replied on whatsapp
Communication –info shared
Whatsapp Chat ID –
Cust Concern – cx ask about complaint status
Action Taken – replied on whatsapp
Communication – ask cx to wait 24-48 hours
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