Notes
Notes - notes.io |
8993111250386825
cable box activation //ask assistance in ecm to add the equipment to biller // ran itg // issue resolved //
#CR081747914
00250
2ca170847423
03007
7175524032
pitch
----------------------------------------------------
8773102920461292
cx wants to reset password // ran itg // changed the password // iissue resolved
#CR081750015
Maliaava69
----------------------------------------------------
8499101300031603
modem activation // cx wants a call back after an hour after they disconnect from prevoius carrier
d4a9280f6e03
fiospg1100
2153851040
--------------------------
8299200110075511
(302) 422-6414
cx has concern about her bill // provided the info that she need to know //
---------------------------------------------------
8144674266
8993203860000803
cx wants to add another phone number to hius modem // utilized xpg //
call disco
(814) 241-0813
--------------------------
8993116650029651
phone activation // registered // registered in xpg // ran itg // can call others but // cannot recieve call
5702182193
CR081770323
80dac27ab54c
-------------------------
--------------------------
8299420610865563
cx called because she had no dial tone for 3 days // registered on xpg // ran itg // CR #081775043 // issue resolved // transfered to ivr payment because cx wants to pay her bill //
CR #081775043
--------------------------
8499051460757549
cx has concern about the wrong tv box that she recieve // shipped a new one // issue resolved
191-161 178 85 663
pxd01an
xfinity
pitch
--------------------------
8499050320597764
(609) 553-6316
call disco
------------------------
8499100240128131
modem activation // ran itg // still not working // tech visit // issue resolved
#CR081802368
-------------------------
8993115860098282
phone activation // registered number to xpg // ran itg // issue resolved // #CR081812342
------------------------
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