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I am writing to inform you that we have received information that your credit card details, email address, and password may have been compromised in a security breach. We take this matter very seriously and wanted to notify you as soon as possible.
We are sorry to hear that your account has been hacked. We understand how concerning and frustrating this can be, and we are here to assist you in regaining access to your account.
To ensure the security of your account, we recommend that you change your login credentials as soon as possible. However, before you can do this, we request that you go through our Account Recovery process. This process is designed to protect your account from unauthorized access and may take up to 48-72 hours to complete. Please ensure that you have the following information ready before starting the process:
Your second-factor codeAn approved and valid form of IDAccess to a computer with a webcam to take a picture of yourself.
We take the security of our users' accounts very seriously, and we appreciate your cooperation in helping us to protect your account. Once you have successfully completed the Account Recovery process, you can change your login credentials and take other necessary steps to secure your account further.
If you have any questions or concerns, please do not hesitate to reach out to our support team, who will be happy to assist you.
Thank you for your understanding.
Best regards,
Dr. Sor Kha
Global Cyberspace Control Division
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