Notes
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CX: Barbara
AN: 84990502806079269
CB# 8569002862
ISSUE: wants to check her bill // general inquiry
RESOLUTION: inform her about her bill
CT#:
___________________________
CX: Lydia
AN: 8299610253740525
CB# 5717070401
ISSUE: wants to activate the modem
RESOLUTION: run itg but the device is not receiving any signals that's why I schedule him for technician appointment
CT#: #CR079773682
PIYCH: NOT INTERESTED
___________________________
CX:Edward// unverified
AN: 8495741234744120
CB# 9044490128
ISSUE: wants to activate cable box// from central division
RESOLUTION:tranafer to Central Division
CT#:
___________________________
CX: Bora
AN:8773403830264200
CB# 2137180422
ISSUE: general inquiry
RESOLUTION: give knowledge// educate the customer
CT#:
xfi gateway
132.95
___________________________
CX:Brittny
AN: 8993212810344245
CB# 4129535899
ISSUE: wants to activate the equipment but don't have any outlet in her apartment
RESOLUTION: schedule for technician appointment
CT#:#CR079784918
pitch: NOT INTERESTED
__________________________
CX: Luke
AN: 8773213000223708
CB# 3608780013
ISSUE: wants to activate
RESOLUTION: run itg// technician appointment.
CT#: #CR079791519
pitch: Not interested
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