Notes

IT Infrastructure Solutions | Disaster Recovery | Packet Filtering firewall Solutions London
Managed it services London : As a leading IT services company in the UK, Portman Tech is trusted by businesses across London and the South of England to manage their IT systems infrastructure and software. Now, more than ever, it’s important to have the flexibility and IT security to seamlessly run your business from the office, on the road or at home, without interruption whilst being cost-effective.



At Portman Tech , we offer tailored IT solutions and IT support solutions to your precise needs. Our highly experienced IT support team carefully unpacks your IT support and IT security needs, discuss viable IT infrastructure considerations with you and go the extra mile to ensure your business’s IT infrastructure remains well-managed and up to date with the latest technologies.



Working in partnership, we pride ourselves that our clients see us as an extension of their in-house IT support team and appreciate the leading IT solutions that we provide. With Portman Tech , you always have direct access to a dedicated IT service geared towards helping you achieve your business goals.



Our expert IT support team has all the technical support skills required to manage your technology needs, giving your business the technical power to succeed. We pride ourselves on fully resolving over 95% of IT support requests within one call. Our IT support packages and IT support services list are designed with your unique requirements in mind. We make it our priority to establish firm client relationships underpinned by detailed knowledge of your IT infrastructure . As your IT security specialist , we protect your online systems 24/7 - anti-virus checks and firewalls are constantly monitored. Data and user access points are protected from external (and internal) threats, giving you peace of mind. Our business continuity planning establishes risk management processes and procedures that aim to prevent interruptions to mission-critical services and re-establish full function to your business effectively and securely.



Portman Tech is your trusted partner in planning, installing and managing IT infrastructure solutions . Choosing the right IT systems , software data and document management systems is complicated, but our expert team will provide you with the right IT solutions for your business.



We can help with installing completely new IT infrastructure or modernizing your existing solution in a cost-effective way which is tailored specifically to your needs.



Users are also catered for by our expert team, we make sure that access and availability meet with your requirements, while providing the highest level of security. We will also handle new joiners, leavers and role changes to ensure the right level of access (or removal of access) is applied fully across all devices. On top of that, we will support the purchase of any specialist software licenses needed for specific teams.



We also build in a high-level of resilience, ensuring systems are secured and the infrastructure solution we provide can withstand both online threats such as viruses and cyber-attacks, but also potential physical problems such as power supply failure.



Our managed IT support packages are simple to understand, fully inclusive with no surprise invoices at the end of the billing cycle. With 247 IT, you have a one invoice solution, covering all your needs and ensuring you can do what you do best: focus on your core business.



Our IT Support Services are split into four core types that will fit into any business’s needs. Full IT Support , IT Manager Support , On-Site Support and Proactive Support . Each service is tailored to either enable us to be entirely responsible for your organization’s IT or complement an existing IT Team or IT Manager.



Whatever size your business, we recommend talking to us to see how we can help. We often find that small and mid-sized companies try to perform IT support in-house for as long as they can, until it becomes too difficult to manage. Unfortunately, by this time, the level of assistance they often need is much greater than if they had received limited but specialist support earlier on. With outdated and incompatible IT systems, their support packages may be much more complex than if they had received IT support and guidance .



In short, we find that outsourcing some or all responsibility for IT support to specialized providers makes business sense for companies of all sizes. With new technologies improving productivity, reliability and cyber security , holding off receiving specialist IT support can be more damaging than you think.



Our clients have the added advantage of a dedicated accounts manager who has a clear understanding of your business and will be always available for face to face contact.



Cyber security is a growing concern. The cost to UK businesses from virus attacks, malware, spam and malicious content is one of the biggest issues companies are faced with today when considering IT security solutions . The wider integration of IT services and systems, which extend to mobile devices and off-site equipment, can make the management of IT security solutions complex and vulnerable.



Our unique IT security solution evaluation Package identifies weaknesses in your current network infrastructure . It provides comprehensive procedural reviews and enables us to develop a security roll-out program for long term IT protection. 247 provides a holistic approach to IT security , which looks at all possible intrusion entry points into your network. We offer IT security solutions including state-of-the-art firewalls, anti-virus and web filtering tools to protect your organization. Our experts can take the worry out of data, hardware, software and overall IT system security . This gives you peace of mind that your business is in safe hands.



If you’re looking for fast and reliable IT services , Portman Tech provide flexible IT Support services across London. You will be supported by a dedicated account manager, backed by an experienced team of experts. No matter what type of set up your business uses, we can provide support that you can rely on when you need it most. Portman Tech has since established itself as an experienced and respected IT Managed Service Provider , offering cost-effective solutions to its customers in the areas of IT Support , Cloud Services , Data Protection, Cyber Security , Communications and Internet Connectivity.



We continually strive to provide the highest level of service to each of its customers by offering a personal range of in-house expertise, tailored to each business’ specific needs.



With a steady client base, Portman Tech understands the importance of building strong customer relationships and ensuring that each business’ IT expectations are met. In doing so, we are able to retain our clients and continue to offer an invaluable service year on year.



If you run a business in London and are looking for reliable and professional IT support then we’re here to help. We work with businesses of all sizes, providing them with a service they know they can rely on.



We offer a wide range of IT support services to accommodate your specific business needs. Our scalable support packages and friendly, experienced team ensure you always have a flexible, bespoke solution that prioritizes your business goals. Our IT support services are not one-size-fits-all.



We work with a variety of London businesses in several verticals and across industries, so we understand the importance of tailoring your IT solutions. We help local businesses and organizations of all sizes develop manageable IT systems that operate alongside existing infrastructure. Our London IT consultancy helps you solve IT problems easily and efficiently so you can focus your resources on running your business.



Our cyber security measures provide the protection your business needs. From server and network security to advanced malware protection and firewalls, we do whatever it takes to keep your business assets and IT infrastructure safe. Our experts have decades of combined experience in IT security so we can offer your business peace of mind.



It managed services : A process transformation is no longer a choice as per the current business scenario. When considering the revenue challenges and a directive for retaining operating margins, various organizations are typically forced to revise their IT schemes. Partner with Portman Tech , one of the top managed services companies to significantly cut down the operations costs. While we take care of your applications and cloud infrastructure , you focus on how to grow and nurture your business



Our Managed services company helps you sustain higher service standards both day in and day out while you focus on your client.

With the rapid advance in contact center technology, contact centers find it difficult to support the environment and monitor the workforce mainly due to challenges such as insufficient resources and handling costs and complexities.



Portman Tech ’s IT managed services includes:

Application health check is typically performed for reviewing the application specifications and necessary recommendations are suggested remotely.
Remote upgrading and applying the new updates on a periodic basis.
Global monitoring assures both business continuity and maximal uptime of the system.
Servicing areas that are usually associated with specific functionalities such as performance management, hosting services, change management and service request management.


Partner with Portman Tech , one of the leading managed services companies for your IT Transformation journey. For addressing the dynamic business demands, even the most proficient business head has to act decisively. For almost every IT-based operation, the decision makers normally require a single point of contact. We are the top managed service providers who help you react rapidly to the rising market demands and set transformation progress.



We provide 24-hour monitoring to ensure high availability and provide a single point of contact by managing your devices and platforms across the network, infrastructure and cloud.
The purpose of cloud managed service providers is to enhance those operational competencies that are in dire need. Portman Tech is one of the leading cloud managed service providers offering end to end cloud services consisting of Cloud consulting services , Cloud hosting services , Cloud Support services and Cloud Migration services . Our cloud managed services helps automate business processes, transform IT systems , optimize recurring in-house IT costs and also allow you to achieve the business objectives.



Managed IT Services refer to IT services delivered in a defined manner with a predictable expense. Typically, Managed IT Services are provided by a remote monitoring and management (RMM) system that allows an IT solution provider to monitor the health and performance of your IT assets 24/7. RMM means that we can perform proactive maintenance efficiently to stabilize your IT, and respond with rapid remote remediation should things go wrong.



With Managed IT Services

Proactive solutions and minimized or eliminated downtime
Significantly reduced spending and predictable billing for better budgeting
In-depth analytics and regular reporting for continued optimization
More resources to devote to your core business

Our Managed IT Services London package is the next step up from our Full & Unlimited IT Support service . If you have 50 or more users working in your organization, you will begin to see the benefit of additional technology services. As your business grows, so will your IT requirements. Rather than placing further time and resources into managing your IT infrastructure – which might impede further company growth – you can place full responsibility for maintaining your processes and functions with a Managed Service Provider like us.



When you purchase our Managed IT Services London package, we perform an assessment of your company’s IT infrastructure . When we have worked out exactly what technical solutions your company needs, or would significantly benefit from, we will devise a 3-year Cloud Roadmap.



Managed Services are not just about fixing things when they break; but about monitoring your infrastructure and putting tools in place that will eliminate instances of faults in the system. The aim is to prevent all avoidable faults, and in the unlikely case of an unavoidable fault, there will be protocols in place to minimize the effect it has on your business.



Outsourced IT Support and our Managed IT Support London service are very similar, but they differ in a couple of ways. Outsourced support may not include a set contract or SLA’s, as you may have agreed upon only a certain amount of cases a month or resolving issues on an ad-hoc basis. This is more common for organizations who have an IT team or individual in place already, so were just looking for some bounce out IT Manager Support for their tech team.



With our Managed IT Support London Service, the intention is that we are your IT team! So, we will have a set contract in place with SLA’s and expectations. Our Managed IT Support London service also complements nicely with some of our other Managed Services , such as Backup or Cloud Hosting. So, by choosing us as your Managed Services Provider, you’re getting access to a full IT department at the simple fixed price per user or PC.



If you’re considering a Managed IT Services London solution, our Managed Services are an efficient choice for any organization who want to evolve their business by utilizing the experience and skills of a technical helpdesk. Our Managed IT Services London team are a very well trained and highly certified group, whose goals are to give our customers the best support possible and execute the newest technology.



Even when looking at Managed IT Services for small business needs, you still need to take into consideration factors such as security and compliance standards, how you backup your data, disaster recovery – your Managed IT Services for small business owners should include everything you need to fulfil your business needs.



Any business owner recognizes how much having an IT Managed Service Provider benefits their business. You are the expert in your own field, and so are they – when providing Managed IT Services for small business needs, there should be care taken to ensure that business success is achieved through the help of managed IT services . A Managed IT Service Provider should offer tools, support and solutions that will help you save money and increase efficiency as well.



So, if you are looking for the perfect package for Managed IT Services for small business owners, outsource that function to a third-party provider. A managed services provider will work with you to create your perfect IT infrastructure and provide IT support whenever your business may need the support.



You’ve probably seen the term MSP Service come up and wondered what exactly it meant. The abbreviation is used when referring to a Managed Service Provider , such as a Managed IT Services Provider . The term MSP refers to when companies outsource a certain form of support to a specialist company to manage and maintain. In other words, an MSP provides managed services to organizations, and this generally involves handling their entire IT infrastructure remotely.



When looking for an MSP, you are not wanting someone who can just help you with day-to-day functioning of your IT Systems – you need someone who will be proactively assisting you. Your Managed IT Service Provider should make sure you are up to date with the latest tools and safety features. An MSP Service Offering will not only deal with the small issues such as printers not working, they will also help you to secure your data, perform hardware updates, keep your hardware running smoothly, provide 24-hour IT Support assistance , and provide other forms of IT support .



IT Managed Services describes a continuing service, for example a monthly recurring contract, and that handles the management of a business’s IT setup. This could include overseeing their infrastructure , user support and telecommunications and is typically outsourced to a Managed Services Provider .



It is a much wider service than just an IT Support contract ; and includes taking care of all of a company’s technology and operational structure that makes up that organizations IT. Think of having someone take on your IT Managed Services as like having an IT department that is external to your business. The benefit of this is you get access to their technical expertise and team, who are always learning and evolving their skills. However, with Managed IT Support Services than an internal department – you get it all for a monthly fee and without the overheads of recruiting and maintaining a team internally.



IT Managed Services are usually handled by a professional provider, like Portman Tech , and are agreed upon with an official contract or service agreement. With Portman Tech , part of this agreement means you get a dedicated Account Manager, who will liaise between the tech team and the organization on a regular basis. Some examples of solutions or services that will be handled by the Managed Service Provider , include Outsourced IT Support , Backup, Hosted Servers, and Cyber Security .



An MSP ( Managed Service Provider ) service is a solution that provides recurring support or administration of a customer’s IT infrastructure . This can include their networks, applications, security, and every day ongoing support of user’s devices. The phrase MSP service was mainly used to describe infrastructure or hardware-focused types of solutions, although now it has widened to cover more ongoing services that include any form of recurring management and support. It is different to a purely IT Support company , as they will have a wider range of services and team of highly skilled Cloud Architects who can help with more than day to day user device issues.



An MSP service portfolio may include the IT company’s own developed services, such as an IT Support London solution, as well as third party services, such as Azure Cloud Hosting or Azure support. Pure-play Managed Service Providers often specialize in one third party’s technology. A lot of our MSP service offerings are built around their technology, such as continuing support for their telephony solution or Enterprise Mobility + Security.
Outsourced IT Support : At Portman Tech IT, a fully managed IT service is exactly what it says. We can take on responsibility for all elements of your IT setup, management and maintenance, and deliver it all on a monthly basis with no hidden fees in one simple service.



Our managed IT services are designed to be flexible, affordable and sophisticated, so no matter what your budget you can still get the support and management you need. If you need a fully manned service desk available for your customers or your staff, we can provide fully trained telephone and web-based helpdesk teams.



We provide full business IT support and management services which include:

Managed IT Support
Cloud Computing
Cyber Security
VoIP Telephone Systems
Business Broadband
Backup and Disaster Recovery

Our IT managed services packages are competitively priced with the option for having a standalone IT support service or with additional add-ons such as cyber security and VoIP telephone systems.

By choosing Portman Tech IT to manage your IT systems, you are freeing up your time for more important tasks – like running and growing your business.



Our managed IT services include:

Fast response times. A response within 60 minutes for critical requests
A strategic managed service provider
A small, experienced and friendly team
We won’t overlook your cyber security

We can support your business with new technologies to help you achieve your business goals in a more cost-effective way, and deliver serious service quality improvements along the way for happier staff and happier customers.



Our simple and flexible portfolio of support and managed services provide 24/7 proactively monitoring, altering and responding across your key technology areas. Our commitment to customer success means we are here when you need us to maintain, protect, and optimize your environment, minimizing cost, and avoiding disruption and downtime.



Portman Tech IT Service - IT Support London provides outsourced IT Support for businesses that want seamless tech operations at their fingertips without the burden of building their own IT team.

Outsourcing your IT support services means that you get to focus on growing your business while we do what we do best. We handle all the technical IT aspects of your business, including providing the manpower and equipment needed for your unique requirements.



With our outsourced IT services on your side, that burden is transferred to us. We already have personnel who are trained in the best practices ready to be deployed or assigned to your account. Regardless of the kind of IT professional you need, we have someone ready to report for work. This makes outsourced IT support costs lower than any other option.



With outsourced IT support services , there’s no need for you to worry about setting all this up. We take care of the software and hardware needed to support your business. You don’t even need to worry about the regular maintenance required – we also have that covered.



The biggest benefit of outsourcing your IT support is the fact that it gives you space to do what you do best – carry on with your day-to-day business. There’s no need for you to add the complexities of the technical side of your business to the many hats you wear. You can focus on things that really matter, like building relationships with your own clients and employees, and achieving your goals.



If you need outsourced IT support in the UK , you’ve come to the right place. Browse our website, then contact Portman Tech IT Service - IT Support London and let us know what your requirements are. We’re always ready to put our teams to work to meet your unique IT support needs.



“Outsourcing” is when a company hires a third party to perform the services that are usually done through hiring their own employees. For instance, a company can hire outsourced IT in London instead of paying to establish their own in-house IT department. Outsourcing is typically undertaken by companies who want to cut down on their expenses.



If you operate a small business with limited staff, it may be advantageous to hire product-specific or one-off IT services rather than a full-service IT outsourcing company . “Software as a service” or SaaS products are affordable for small businesses, and these often already come with a subscription plan that includes professional-grade technical support. The same is true for leased hardware. If your business rarely needs technical advice and assistance, these types of IT support will suffice. They are also more affordable than working with a full-service company, which is good for businesses with smaller budgets.



For large-scale businesses that employ a wide range of software and equipment, hiring full-service IT support is the best choice. Having full-service IT support gives you a one-stop solution for all the technical problems your business faces. Aside from day-to-day maintenance and support, these companies can handle large-scale IT project management as well.



Portman Tech is a leading provider of IT Outsourcing services in London . We provide Outsourced IT Support for organizations looking to outsource their entire IT department to a managed service provider or we provide their internal IT setup with additional team of IT resource.



Our IT Outsourcing services enable our clients to access specialist IT support around the clock. On top of our fully managed Outsourced IT Support , we provide strategic IT Consultancy and our Consultants are certified to support a wide range of best of breed technologies.



Our Managed IT Services offer our client’s full access to our 24 hour ITIL certified service desk, with the flexibility to scale up services on demand. In addition to our managed service desk we provide IT, strategic and analysis consultancy.
Small business it support : Portman Tech ’s IT support for small businesses helps improve productivity, reduce costs, and increase reliability through innovative technology and cutting-edge processes. We create dynamic IT environments to fit the needs of our clients while delivering impeccable customer service and support, freeing our customers to focus on what they do best.



Small businesses are able to implement technological processes that save time, simplify tasks, and extend the capabilities of every team member, which means smaller teams are far more able to compete with industry giants than ever before.



Small businesses are already under a lot of pressure as it is without having to work out what technology to use or how to maintain it.



Putting together an in-house IT team comes with a big price tag, never mind the cost for all the technology you need. This is where partnering with a reputable outsourced IT support company comes in.



Portman Tech is a team of IT professionals . We may not be directly in-house but we’re never far away, and we’re affordable too. We help small businesses to squeeze the most from their existing platforms and only bolt-on new technology where it offers the biggest value and impact.



Portman Tech ’s IT support service is tailored to fit small to medium-sized businesses . We include enterprise features built into every package, including all security tools, performance monitoring, and cloud backups at no extra charge to you.



Our IT support for small businesses is packed with features, including multiple layers of enterprise software as standard i.e. 24×7 performance monitoring, anti-virus, internet security, and offsite backups for Office 365 and G-Suite cloud platforms.



Our IT support service is also designed to reduce complexity through innovative automation. For example, creating processes that automatically enroll new starters, deploy company-wide security policies, and provide access to company approved services. Our goal is to provide an IT support service that allows your business to focus on growth without any bottlenecks.

We prioritize solving problems using our technical talents, which more often than not simply requires a better re-implementation of existing IT systems . We’re big believers in only applying new technology and services where it adds proven value.



Where new technology is a necessity, Portman Tech helps businesses to create long-term strategies, helping to forecast future budgets, and creating modular IT environments that require a low to modest series of upgrades over a long period of time.



While no technology is absolutely future-proof, it can be made highly adaptable and cost-effective to maintain. By creating a reliable tech foundation for small businesses to grow on, we help to reduce running costs long-term. Working together with Portman Tech is the perfect opportunity to reduce your IT support costs while drastically improving your experience with business technology.



We take the time to understand the individual requirements for each business we work with and tailor our IT support services to fit. Portman Tech is focused on meeting your expectations through a transparent service that delivers actionable results.



We believe small business IT support isn't just a tick box exercise, but an integral cog in your business that drives profits, revenue and growth. We work with you as your strategic IT support London Company to create an IT infrastructure that keeps you competitive and compliant.



Using bespoke audits, data-driven decisions and annual roadmaps we ensure our IT support services enable you to fulfil your potential.



Using our process driven techniques we transform your small business IT support from something that's keeping you up at night to something that drives profit, growth and success.



Portman Tech IT provide outstanding business IT support in London , allowing you to benefit from the technical support that you need – all on a fixed-price contract. No hidden extras.



We’ll look after all your IT needs so you can get on with what you do best – running your own business.



Think of us as an extension of your own team. With our business IT support London , you’ll enjoy a friendly and personal service, and we will make sure that you always have the right level of on-site and remote support.



When you ask us to manage your small business IT support you’ll benefit from:

A complete systems review, enabling us to recommend the right strategy for your business
Reliable, secure and robust systems and technology
Flexible, fixed price contracts tailored to your needs with no hidden extras
Easy to access support with a central point of contact, meaning you always know who to speak to

No matter what you need from your managed IT support , we can help. Whether you need unlimited on-site support, preventative server and workstation maintenance, IT expertise , telephone support, remote 24/7 ‘smarter’ monitoring, a disaster recovery plan or simply a company that you can trust to look after all your IT needs, we are here to assist you. You can rely on our business IT support in London .



London based Portman Tech provide comprehensive IT support contracts for small businesses in London & surrounding areas. Whatever your IT problems or requirements, we can help! Ideal for small to medium sized businesses looking to find a reliable and affordable IT support partner ; you can choose from a fully managed unlimited monthly support contract , buy a bundle of block hours or pay as you go, the choice is yours. Whichever option is right for you, rest assured that all our services will be delivered with our impeccable customer service.



Portman Tech tailor our IT support packages around your business needs, there is no one size fits all in the world of IT. Choose from a fully managed unlimited monthly support contract , buy a bundle of block hours or pay as you go, the choice is yours. Whichever option is right for you, rest assured that all our services will be delivered with our impeccable customer service.



Our support contracts are tailored to meet your business requirements and can easily be scaled up as your business grows. With an in depth knowledge of your IT environment we can effectively support your users and pride ourselves on our remote support and personable customer service. Round the clock monitoring of your IT infrastructure . From your server hardware, to your internet connection to your business critical applications we capture any anomalies.



As part of our IT consultancy we offer support and guidance to enable your business to implement new and improved IT solutions , software, IT systems and security measures. We can also help if you are looking to relocate your business or upgrade any hardware or server systems.



Portman Tech work with you to understand your business, its goals and objectives, only then can we advise what technology best suits your needs. We will help you put in an IT strategy today that still works tomorrow, allowing you to invest in the right infrastructure and solutions.



We provide access to programs, services, resources and support for all aspects of your business. From researching your idea to developing your business concept, preparing your plan, and managing your growing business, we’re here to help.



At Portman Tech we understand how important it is for you to have a reliable IT system that works all the time so that you can concentrate on your core business. We listen to understand your business needs to get to the root of the problem, then design and implement a system specific to your business. Provide solution in plain English and offer strategic advice.



We offer a range of IT Support services at flexible pricing to suite your budget and business needs. Our qualified and experienced engineers are always available on phone, emails, remote access and for site visit.

We see ourselves as your local IT department with the aim to providing reliable IT support services to small business owners who want complete peace of mind so to focus on the core job you love doing.

Portman Tech offers a bespoke service to small – medium businesses in the London area . Our business IT support for small – medium businesses service offers similar repair and maintenance services as it does to domestic clients, but is able to offer a more permanent IT support solution .



Bringing your business all the IT support services you need together in one central location, Portman Tech is one of London’s most prominent managed services providers.



We offer a wide range of managed IT services to leading organizations in London and we help to transform operations to make them more efficient and streamlined.



Managed IT support is a way that businesses can delegate their various technological operations to experts that specialize in these areas. When different IT functions and processes are outsourced, operations can be streamlined and the costs reduced, while also improving the user experience and security framework.



Managed services providers are the third-party organizations that are responsible for the IT systems of a business. The terms of this contract are usually laid out in a Service Level Agreement (SLA).

Portman Tech is a well-established and reliable IT support company . It has been providing top-quality services for a variety of sectors for nearly two decades. The company’s staff consists of highly trained professionals who are not just experts in tackling any kind of technical issues but also provide exceptional customer service. It also has cutting-edge resources and sophisticated tools at its disposal that make it possible to troubleshoot any issue with ease and efficiency. In short, Portman Tech is an ideal choice if you’re looking for an all-in-one solution to your IT related problems at unbeatable prices.



At Portman Tech , we don’t promise the world and then not deliver; by taking the time to understand your brief, budget and timeline, we can provide you with a proposal for a service that is transparent in every way. There will be no hidden surprises and, best of all, no unexpected costs.



We stand out from the crowd by providing a small business IT support service that is tailor-made to suit you. When you choose our team to take care of the tech side of your operation, we keep our promise. Our unlimited support package is really that, providing you with 24/7 cover and backup.

Homepage: https://www.portmantech.com/