Notes

Conversation Stater:


Xfinity mobile can save you hundreds of dollars a year on your mobile phone bill, can I ask who your current provider is?
Xfinity mobile can save you hundreds of dollars a year on your mobile phone bill, can I ask who your current provider is and how much you are paying monthly?
You can also save hundreds of dollars a year by switching to Xfinity Mobile, can I ask who your current provider is?
You can also save hundreds of dollars a year by switching to Xfinity Mobile, can I ask how many lines you are currently using?
With Xfinity mobile you can save hundreds of dollars a year, can I ask who your current provider is?
With Xfinity mobile you can save hundreds of dollars a year, can I ask who your current provider is and how much you are paying monthly?
You also qualify for Xfinity Mobile, I can save you hundreds of dollars a year on your mobile bill! May I ask who you current provider is?
You also qualify for Xfinity Mobile, I can save you hundreds of dollars a year on your mobile bill! May I ask how much you are paying monthly?
You also qualify for Xfinity Mobile, I can save you hundreds of dollars a year on your mobile bill! May I ask who your current provider is and how much you are paying monthly?


- While waiting for your modem to respond to the signal, do you know that you can enjoy your Xfinity service anytime anywhere? With Xfinity Mobile you can enjoy most reliable 5G connection and get unlimited connection at the same time, sounds great isn't it?

- I've heard that your child loves to do streaming online. How about letting them do what they want from their mobile phones or tablet even if they're in the park or coffee shops. With Xfinity Mobile Service, we got that covered, how does that sounds?

- As I reviewed your account, you are eligible to have Xfinity Mobile Line. I would love to share that our Xfinity Mobile service is made to save you money. You’ll receive unlimited nationwide talk and text, and access to millions of Xfinity Wi-Fi hotspots. As well as all of the latest phones are available, it's great isn't it?
- While we're working on your account, I noticed that you have not taken advantage of our awesome Xfinity Mobile Service. Do you have a mobile service right now?

- While waiting for the device to respond, We really value your business with us, let me take this chance to share our best Mobile offer. Have you heard about Xfinity Mobile Service?



*** I can't help sharing the best of XfinityMobile can offer. Won't you mind providing me your birthday and SSN so we would have better view for our great mobile deal?
*** I'd love to share the best deal that XfinityMobile can offer. For us to view current eligible promotion from your account, we need to have your birthday and SSN for security purposes.



*** Xfinity invested a-lot when it comes to account security. There's no need to be worry about, since we got everything covered from here.
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I'm glad to know that your issue has been resolved and that, you're now able to enjoy your internet, phone and cable service. As a valued customer, we would like to share you limited-time offer that you don't want to miss on.



With Xfinity Mobile, we can use as much data as you want with the Unlimited option for you. Enjoy Unlimited multi-line pricing based on the total number of lines on your account, including tablets and lines using By the Gig data. It's a mobile plan shouldn't be one size fits all. Enjoy multi-line pricing even when you mix shared By the Gig and Unlimited data options.



Advantage:

- Best coverage in and out of home

- Fast nationwide 5G Network

- Most reliable connection! Access and stay connected to the network, anytime and anywhere!



With Xfinity Mobile, you can pay for what you use. So you'd never overpay and there's no any hidden charges with it. On the other hand, Xfinity Mobile offers you secure Wi-Fi hotspots to help you use less mobile data once you're on the run.



Don't hesitate - this offer won't be available for long and we would like you to take advantage of this amazing opportunity where we knew that you won't regret it!



We appreciate your business and are committed to provide you with the best possible service.



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CLOSING SPIEL FOR SALE


Setting Proper Expectation
- To ensure that you take advantage all of the savings we covered today, Let's go ahead and jump into the mobile order and start those savings right away!

You will receive an order confirmation regarding your order service. You may also receive an email, text, or automated call, asking you to verify your identity. Don't worry, that's to help protect you! If that happens, you'll have 72 hours to provide the requested information, or the order will be cancelled. And you miss out on those great savings!

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Discover Needs
- Did you know that with Xfinity Mobile, you have access to 5 mobile lines with no access fees? Those 5 lines can split a data plan for as low as $15.00 USD/month through ByTheGig.

- How do you use your internet service? Do you know that you can do stream or Netflix anytime, anywhere even outside your home? With Xfinity Mobile, you can maximize your services even if you're on the run. Amazing isn't it?

- Having said that you do have college student or child that's studying from home. Would you consider having Mobile Service, so they can do research anytime, anywhere? With Xfinity Mobile, we got that covered. Does that sounds like a plan?

- How much do you pay for your current Mobile Plan? Are you aware that with Xfinity Mobile, You can enjoy Unlimited service with 5G network for just $30 USD/month per line when you get four (4) lines with our new plan pricing.



Be Warm and Friendly
- I would love to show you how Xfinity Mobile is a great way to save money every month. With most reliable network with 5G network and millions of secured WIFI Hotspots. How does that sounds?

Own It
- I am so excited that you have decided on Xfinity Mobile today. Before you leave, I would like to help you download the Xfinity Mobile App, so you can begin to manage your data usages and alerts.

Show Appreciation
- Thank you for giving me the opportunity to discuss your needs to day.

- I am happy to know that you're excited to learn more on your Xfinity Mobile Plans.

LARA
- I heard you say that you need a way to bring your bill down. Have you explored our Xfinity Mobile Options with no line access fees and plans that starts as low as $15.00 USD per month through ByTheGig. Sounds affordable right?

- I've heard that you guys are always on the run, would we consider having reliable 5G data plan to keep you connected online 24/7?

Xfinity Ambassador
- Our customer who have Xfinity Mobile and can't get over the saving they have each month, Plus they are always in control of their plan. They can even monitor services anytime, anywhere since we do have Xfinity Mobile Plan to take caver. Isn't it amazing?