Notes

Downtime is nothing, ill not see that (what if our mails delete), half day for less than 7:45hr. no downtime for not ready or system issue. Search for the support on not ready only. Half day for 7:44:24
06/02/2023 wrong HD for system issue Last month
24/01/2023 HD for sickness Last month
19 feb HD for system issue / was on ready for whole day, 5 hours login showed
21 feb HD for QA session for 20 minutes
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AIG - 855-266-4973/4
Generali = 800-551-9242, 858-836-9670
EXPEDIA CA = 888-397-3342, US = 800-397-3342, UK = 800-032-3348, IN = 1860 500 2121
18014019100 – 2
12129490060 – 1
Ger 48+8 click+f5 ntrdy
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OPEN PNR = RT+PNR
FIND TKT NUMBERS = RTTN
OPEN TKT IMAGE = TWD/L+LINE NO
FIND THE FARE CODES = FQD+CITY PAIR/R,UP,DOI/D+DOT/A+AIRLINE CODE/C+CLASS(K+CABIN)
OPEN FARE CODE/PENALTY = FQN+LINE NO+*PE(16)
MD = MOVE DOWN, MB = MOVE BOTTOM, MU = MOVE UP, MT = MOVE TOP
FIND AVAILABILITY – AN+DATE+CITY PAIR/A+AIRLINE CODE
DELETE THE SEGMENT = XE+LINE NO.
ATC
FXF – save TST FXQ = to see prices in same cos with ATC
FXE – save TST FXO = to see best available in cabin with ATC
MANUAL
FXX – save TST FXP = to see price in same COS with Manual price
FXR – save TST FXB = to see best available in cabin with manual
CHECK TST = TQT, CHECK ONE TST OUT OF MANY = TQT/T+TST NO
REMOVE THE TST = TTE/ALL
CKECK THE QUEUE = RTQ
REMOVE FROM THE QUEUE= QXP/ALL
PUT THE REMARKS = RM+REMARKS
CHECK THE REMARKS = RTR
SAVE THE CHANGES = RF+NAME – ER – ER – IR
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Airline phone = GGAMAUSCALL+AL CODE
STOP THE PNR TO GET JUMPED = RTOA/1A-PNR NO / >RT+PNR NO
AIRLINE CONFIRMATION = RL
ACCEPT THE ASC = ERK
TO CHECK SSR AND DATE OF BIRTH = RTG
TKT IMAGE BY TKT NO = TWD/TKT+TKT Number (- AFTER 3 DIGITS)
ORIGINAL TKT = TWD/O*
TAX = TWD/TAX
Eco: Y, Pre Eco: W, Bus: C, 1ST: F
CONNECTING CITY OR AIRLINE = /XCITY CODE, ,AL CODE
Verify connection times = DMI
CHECK THE FARE RULE = FXX/R,UP,DOI
CHECK AND REMOVE FROM THE QUEUE = RTQ = QXP/ALL
HISTORY = RHI, RHA
REMARKS = RTR
SPECIAL SERVICE REQUEST = SR[SSR Code]/S[Segment]/P[Passenger]
SEAT MAP = SM
CHANGE THE COS = SB+COS
OPEN THE PURGED PNR = RPP/RLC-PNR
PURGED PNR HISTORY = RPP/RHF
OPEN THE PURGED PNR OF ONE OUT OF MANY = PLD+NUMBER
SPLIT THE PNR = SP+TRAVELER NO USE , FOR MULTIPLE TRAVELERS – RF – EF – RF – ER-ER-IR
ADD THE TKT NO = FHE+TICKET NUMBER
KTN = ADT = SRDOCO[Airline code]HK1--K-[KTN)/P[name number]
KTN = INF = SRDOCO[Airline code]HK1--K-[KTN]----I/P[name number]
redress number = ADT = SRDOCO[Airline code]HK1--R-[Redress number]/P[name number]
redress number = INF = SRDOCO[Airline code]HK1--R-[redress number]----I/P[name number]
Frequent Flyer number = FFN[Airline code][Frequent Flyer number]/[Passenger number]
UATP = Universal Air Travel Plan, Inc
ARC – airline reporting corporation
22512 = SSR CODES


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25
9:45pm
5+15
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