Notes

Stream over 10,000 free movies and TV shows through apps included for free with Xfinity Flex service. Watch, rent or purchase On Demand content, available in 4K UHD. First Flex streaming TV Box (includes the 4K streaming TV Box) will be available at no additional cost.

I really appreciate your efforts and patience. I respect your time. As we did all the trouble shooting steps but the issue still so let me escalate the issue to our back end team who will re-sync all the internal files of device and diagnostic.

Thank you for bringing this up to me.I completely understand your part, I will surely help you with this. Please be rest assured and let me take the complete ownership of the concern you have and so I can help you with the best possible resolution

You are eligible for the Xfinity free flex streaming services. The Xfinity Flex comes with Xfinity Internet at no extra cost. You will get the 4k Flex streaming wireless box, there will be no box rental, no service cost, no shipment charges, no taxes you need to pay as long as you keep the Xfinity Internet. You can access more than 10,000 shows and movies + 200 live channels. All your favorite apps at one place as well like Netflix, peacok premium, hulu, amazon prime, hubi, pluto, etc. Sounds good?

I can see on your account that you are eligible for Xfinity Mobile - Moto G play 5g device which, is “Free Full retail value of the device i.e. $ 149 .99 will be credited on your monthly bills spread over 24 months. All you need to do is add a new line of service and port an existing phone number. I can go ahead and sign you up for Xfinity Mobile..

Thank you, Hope these security checks won't bother you these are just to ensure the confidentiality of your account. Hope you understand.

I would love to hear about your chat experience with me today. If you’d like to share your thoughts, you can click the “end chat” option. I would appreciate any feedback on the service and experience I have provided.

It was nice chatting with you today you may click on the end chat button and follow the prompts.

I can certainly understand how you must be feeling right now, I can relate myself to your situation, However since we are connected, I will take care of that with the best possible right away.