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As this the best platform where I can assist you with your query, if no
resolution will be given as per your expectation I will definitely give you a
call back.
Appreciate your patience staying online.
May I place your chat on hold for 2 minutes to check what best I can do for you regarding this order?
CX ask for changing address
We are requesting you to please get in touch with the delivery partner if you want to change your address.
It is taking longer than usual, request you to please bear with us for 2 more minutes while I try and get this done for you.
So sorry about the delay! But I see your order's been delivered to you 🥳. Feel free to reach out in case of anything else!
Cancellation
As per our policy, a 100% cancellation fee is charged on orders canceled post one minute of placing and your COD might get disabled until you place a few successful prepaid/online orders. For Cash on delivery orders, the cancellation fee is charged on the next order placed by you. Would you like to proceed with the cancellation?
Just now I had a word with the delivery partner and he informed me that the order will be delivered to you within 15-20 minutes.
Hey Rohit, as we have specialist team to address this issue, I request you to drop a note to [email protected] and they will revert back in the 24 hours post their investigations
I am sorry to inform you that we are unable to find delivery partner in your area. May I go ahead and cancel this order for you?
May I place your chat on hold for 2 minutes to check what best I can do for you regarding this order?
Vinay I am glad to inform you that we just assigned a delivery partner to your order.
I know the hassle you had to go through on this order, it causes immense disappointment in us. We are truly sorry for what has happened, May I go ahead and process a coupon worth INR 59 or refund worth INR 59 to you?
I am sorry to inform you that we are unable to find delivery partner in your area. May I go ahead and cancel this order for you?
I apologize surely for the inconvenience caused to you.
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