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We are writing in continuation to our previous emails.
We'd like to let you know that we tried to get in touch with you on 'xxxxxx3196' to talk to you about your concern, but could not reach you.
We understand that you want to know why your order got cancelled.
We're sorry for the trouble and this is not something we'd want you to go through.
We would like to let you know that your order was cancelled as the sellers partnered courier service provider could not deliver your order due to unavoidable circumstances.
We'd also like to tell you that if the item is available with other sellers and if youd still like to buy the item, you can place a new order for it with any of the other sellers on our platform. Were working closely with our seller community to make your shopping experiences on Flipkart seamless.
We'd like to confirm that the seller has refunded ₹770 to your original payment source on February 06, 2023 with the reference number: '303717429268' and this amount should have been credited by now
In case the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card. If they are unable to help, you may raise a dispute with the bank's grievance cell.
To know how to check the refund amount in your bank account statement, watch the video here: https://www.flipkart.com/how-to-check-refund-details-store
We would like to thank you for your continued trust and support.
We would love to hear from you. Please share your valuable feedback about the support provided by completing the email survey you'll get shortly.
We do want to keep you as a happy customer for a long time. Your satisfaction is our primary concern. Please note that you are important to us and great customer service is a top priority for us.
Alternatively, you can 'Contact Us' by visiting your 'Orders' section from the app/website.
We hope to hear from you soon.
Thanks for choosing Flipkart.
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