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DDAMIAN DIAZ
08:34:44 PM ESTWeb Chat
My child purchased a movie by accident , is there a way u can credit it back
Pragya08:35:51 PM ESTWeb Chat
May I know if you are referring to xfinity service issue?
DDAMIAN DIAZ
08:36:29 PM ESTWeb Chat
Yes I am
Pragya08:37:47 PM ESTWeb Chat
Thank you for confirmation, as I you have mentioned the concern above is related to payment issue with your bank .
DDAMIAN DIAZ
08:38:21 PM ESTWeb Chat
My daughter purchased a movie by accident fast and furious 6
08:38
i need my credit back
08:38
it was by accident
Pragya08:38:58 PM ESTWeb Chat
May I ask if we are from a bank?
DDAMIAN DIAZ
08:39:20 PM ESTWeb Chat
Who are you getting crazy with
08:39
I’ll report u
08:39
she purchased it by accident
Pragya08:40:13 PM ESTWeb Chat
I want to inform you that you have contacted a carrier which provide internet, television and mobile services.
08:40
Please confirm if it is related to tv services?
DDAMIAN DIAZ
08:40:45 PM ESTWeb Chat
Yes my daughter rented a movie by mistake
08:40
yes tv issue
Pragya08:41:08 PM ESTWeb Chat
Got it! since your chat has connected with mobile team I will be able to assist you with mobile account only however we have a dedicated team of TV who can assist you with your TV services issue. let me transfer your chat to them.
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