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0330 551 5160

Alpha01

Your easyJet holidays team

PRM – 75/OPTION3

Booking Ref: 4431780

Agent Name: Linda

Call

Dpa Pass: Yes

Abta: K071X - LAH Travel

Query: agent called for FOC as made the booking last night and customer don’t want to pay saying they booked the wrong holiday

Resolution: actioned

Kana: 673985901

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Mrs Helen Finegan
Name :Mr Ciaran Finegan

Name :Mrs Helen Finegan

Name :Miss Zoe Hall

Name :Mr Taai Hussain

Name :Miss Olivia Bland

Booking Ref: 4431411
Agent Name: Jade - Hays Travel - Manchester
Call
Dpa Pass: Yes
Abta: P7908
Query: agent called to add an adult into 1 of the rooms - quoted and then saw there is an error on the booking/Sonia was never assigned to a room/phone went into discovery/agent called back and I explained that the price will change because of Sonia not being assigned
Resolution: nothing actioned
Kana: 673989436

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