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Thank you for contacting Google Domains. How can I assist you today?
Jobaerul 3:14 AM
Hi
Garette 3:15 AM
Hello Jobaerul.
How can I help?
Jobaerul 3:18 AM
yes
we had a blog site
http://thesimpleveganista.blogspot.com/
then we choose to move to our own hosted wordpress site
http://www.simple-veganista.com/
simple-veganista.com is on google domains
The problem is
whenever someone tries to visit
http://thesimpleveganista.blogspot.com/
there is a redirection notice from blogger
that says you are about to redirect
we want to et rid of it
on previous conversation with google domain support
they said this is possible via cname setup or something
can you please help with that?
Garette 3:19 AM
Alright, thanks for all the details.
For me to get a better view of the issue, may I temporarily check your settings in your Google Domains account?
Jobaerul 3:19 AM
sure
Garette 3:20 AM
Please click here to generate a one-time use support PIN: https://domains.google.com/registrar#contactus&chp=contactus. Once you have done that, please let me know what that PIN is.
Jobaerul 3:20 AM
ok
Garette left group chat.
Garette joined group chat.
Garette 3:21 AM
Do you have the PIN?
Garette 3:24 AM
Hi, are you still there?
Jobaerul 3:24 AM
5 mins pls
Garette 3:25 AM
Alright.
Jobaerul 3:25 AM
89681
okey?
Garette 3:26 AM
I got it. Thanks.
Can you give me 1-2 minutes to check everything for you?
Jobaerul 3:26 AM
sure
Garette 3:28 AM
I may need more time, can you give me 3-5 minutes more?
Jobaerul 3:28 AM
sure
Garette 3:30 AM
Thanks for waiting.
We may need to re-link them manually.
Jobaerul 3:31 AM
how? and what i need to do?
Garette 3:31 AM
However, I noticed that your domain name is using BlueHost's name servers (and they're working). I'm afraid that if we change it back to Google's name servers might mess it. You may need to do the re-linking of the Blogger from BlueHost's end if you want to keep BlueHost's name servers.
Jobaerul 3:32 AM
how can i do that?
i want to keep blue host name servers because its hosted there
i mean new site is hosted there
Garette 3:34 AM
In that case, the edditing and correcting of the records should be accomplished from BlueHost's end.
Jobaerul 3:35 AM
sure
but what should i do
any instruction or tutorial?
Garette 3:35 AM
It's like this, the name servers are like bags that you put stuff. Right now, you're using the bag of BlueHost, inside you have your stuff that manages your domain name. You need to do the editing and re-linking from BlueHost's end because the bag belongs to them.
Okay. Let me get it for you.
Can you give me 2-3 minutes?
Jobaerul 3:35 AM
sure
Garette 3:40 AM
You need to add these records inside your BlugHost's name servers:
Name: www
Type: CNAME
TTL: 1H
Domain name: ghs.google.com
If there are any records that will conflict with that, you need to delete them and replace it with that record that I gave you.
Afterwards, it should work.
After adding, normally it takes 24-48 hours to fully take effect, so you might want to give it that much time.
Jobaerul 3:40 AM
okey can we please stay connected while i do that?
Garette 3:41 AM
Sure, go ahead. But I can't guarantee if it will work immediately as I'm not familiar with how long they process their records.
In general, it takes 24-48 hours.
but go ahead. let me know. :)
Jobaerul 3:41 AM
okey
but i just want to make sure everything goes as you said
Garette 3:42 AM
Go ahead. :)
Garette 3:49 AM
I'm still here with you. Are you still working on it?
me 3:50 AM
Yes please because i need more time
Garette 3:51 AM
Sure. I'll be here.
me 3:56 AM
thanks
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