Notes

******Internet Issue*****
>>> How long have you been getting this issue and were there any troubleshooting steps performed earlier?
>> >> I am checking the status of equipment’s and services in system, it may take up to 3 minutes please stay connected.
>>>>> I am now working on rectifying signal congestions and we are doing great so far. After this I will run system clean up to remove signal clutter, next step would be system re-connection and lastly, system update.
> >>>>> Are you using additional router with the modem?
>>>> Are you using wired or wireless connections?
I appreciate your patience and efforts over the chat.

***Trouble shoot work***
** Thank you , and I really appreciate that you made us easy to troubleshoot the issue, by performing the troubleshooting steps from your end and sharing the correct information.
***It has been great to have an opportunity to fix your issue. Is there anything else I can assist you with
***Thank you for choosing Xfinity and have a great day ahead.
*** Thank you so much for being kind and understandable customer. It is my pleasure assisting a valued customer like you. That issue is resolved. Just wanted to know how is your overall experience with Xfinity been?



** *****Tech book scripts********
As, we have performed all the troubleshooting steps, but you are still getting the same issue , In that case I will schedule the trouble call for you, so, that once a technician will come and check all connections and resolve the issue for you.
Shall I schedule technician visit?
*** Please help me with your best preferred phone number so that you may receive an automated call before visit.
No charges will be applied for any issues identified at Xfinity end or equipment rented out by Xfinity.
Share Technician visit Date and Timings....and after that.
* **There will be automated call for confirming the technician appointment, kindly acknowledge that to avoid cancellation.
** *If you are not available for the visit then anyone can be there who speaks English and is above 18 years. They just need to have a copy of ID proof and a letter from you, authorizing the person to be there on your behalf.

** **You can download the Xfinity My Account app at - http://customer.xfinity.com/help-and-support/xfinity-apps/ It gives you the convenience to manage technician appointments including rescheduling through your tablet /mobile device”

******BAXA****
Are you aware of Xfinity Hotspot App?
>> >>>>>While waiting, I wanted to share that you can also enjoy our XFINITY WIFI hotspot on the go, please refer the link http://wifi.XFINITY.com/ to check available hotspots . All you have to do is to connect using your XFINITY user name and password.
>>> >>Xfinity has millions of WiFi hotspots throughout our service area to make sure you’re always connected. These hotspots give you fast, convenient WiFi and are free to Xfinity Mobile customers and to those who have the Performance Internet package or higher.


***Mobile numbers***
Temporary Hotspot == 1-866-489-0919
Prepaid internet --1-855-757-7372
Movers-- 1877-685-6683
Comcast Helpline Number :-1800-934-6489
CSA:-1-888-565-4329 Available from 6 am to 2 am.
Seasonal hold:- 1-888-633-4266.
Xfinity Internet essentials :- 1-855-846-8376
Xfinity Mobile:- 1-888-936-4968
Norton security suit:- 1877-272-7149
UPS store helpline number:- 1-800-823-7459
Xfinity Home Security helpline number: 1-888-223-5723
SIK Activation:- 1-855-652-3446 ( 11: 00 AM - 10:00 PM )
Wifi passes Helpline Number is:-1-866-489-0919
Activation department--1-855-652-3446
Xfinity reward -- 1800-526-3268