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The purpose of this notification is to inform you that the Cancellation Function will shortly be disabled on all Partner Fusion Websites. This means that all customers attempting to self-serve using this feature, will now be provided a call center phone number, and instructed to call to get assistance in cancelling their reservation. As a result there will be an increase in call volume, and call times will increase in cases where an agent must call a Provider to ensure a cancellation processes successfully. While you will have a little more work, there are alternate systems, and the A2A support for our different providers so we need to handle these requests and continue to provide excellent support for our customers.
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