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can i get your?
*NAME: comcast comcast
*ACC NUMBER: 899311690041762 (can be be found in xfinity my account,bills,receipt)
*(ASSOCIATED PHONE NUMBER:6107908864
*ZIP:
|*“I can definitely understand that TV is very important nowadays because it’s one of the sources of our entertainment and keeps us updated on the news. You've definitely reached the right person to help you out with this issue.”
*can i cofirm your service adress?
*may i ask if your email is still active?(or account number)
ACTIVATION
* so ______________ just to confirm how many cable box you want to activate?
*can i have the last 4 digit of the serial number of your
device? (you can find at the back of your device)(SN number)
*so you mentioned earlier that you want to activate your device it is new,right?
*what are the steps you already did to activate your device?
(ROADMAPPING)
*ok____________ to make you prepare in will give you a road that we are connecting cables on your device, activate
STEPS
* connect the power cable to the wall outlet->press the power button->
*connect the coaxial cable in the cable box->(or HDMI) ( must be placed in the "IN" port)
+are you using splitters?
+what do you see in you screen now?
-if there is an error code, chech the remote if it is working
#volume up and down button
#channel button
-if no,->ok i will send cignal to you it may take atleast 5 to 10 mins. (pitching mode)
coaxial cable-> is a wire that has a metal pin in the middle
or has a thread at the end
splitter-> is a small device that allows to separate coax cables to be run from a single outlet
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