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The amazing part of the Xfinity mobile lines are the features which help customers to save their money with great offers and plans
-Powerful nationwide 5G network and millions of secure WiFi hotspots included at no extra cost.
-The more unlimited lines you have, the lower the price per line each month.
-Switch between Unlimited and By the Gig data anytime and only pay for what is needed.
Details needed to activate the mobile line
-Account holder first and last name
-Account number
-Billing pin
-Last 4 digits of SSN
-Billing address
Automatic Payment Deferral
Xfinity Mobile customers may defer their next automatic payment to their next due date, prior to their automatic payment date if they meet all the following eligibility requirements:
-The customer regularly scheduled Xfinity Mobile automatic payment has not already failed.
-They have not been granted an automatic payment deferral in the previous three months.
-Their Xfinity Mobile account is not suspended or disconnected (i.e., deactivated).
-They have been an Xfinity Mobile customer for at least three months and successfully paid at least one Xfinity Mobile
billing statement.
*The customer must request their automatic payment deferral prior to their automatic payment date. If we've already attempted to process their automatic payment, it cannot be deferred.
Repayment Plans
*Xfinity Mobile customers can only enroll in a repayment plan with monthly installments if they have a past-due balance that will result or has resulted in their service being hotlined or suspended.
*When we process a customer's request to open a repayment plan, service on their Xfinity Mobile line(s) is restored within four hours.
*The number of monthly installments available varies based on the account’s past-due balance. Each installment must be at least $25. If the account’s past-due balance is under $75, the repayment plan can only have one installment.
Low Debt High Debt
Past-due balance Less than $500 $500 or more
Installments One or three One, three or six
Months Up to three Up to six
Notes:-
*If the repayment plan is one installment, the installment must be scheduled for at least nine days out from the
repayment plan creation date.
*If the repayment plan is more than one installment, the first installment must be scheduled for at least four days out
from the repayment plan creation date.
*The first installment always must be scheduled within 30 days of the repayment plan creation date.
Customers do not qualify for a repayment plan when:
-Their Xfinity Mobile account is already disconnected (i.e., deactivated) for any reason,
-They haven't paid at least one regular billing statement since joining Xfinity Mobile,
-Their previous repayment plan ended due to a missed payment, and they haven’t paid off the past-due balance covered
by the previous repayment plan,
-Their account was enrolled in a repayment plan with more than one installment within the last six months, or
-Their Xfinity Mobile billing statement is being deferred to their next automatic payment date.
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