Notes

FEATURES AND BENEFITS
-Up to 10 lines per account with no phone line or activation access fees for Xfinity Internet customers. New Xfinity Mobile customers are eligible for up to five lines upon activation and may eventually become eligible for up to 10 lines based on several factors, such as payment history.
-Unlimited nationwide talk and text.
-Access to millions of Xfinity WiFi hotspots.
Our services would be really convenient for you because there are: (3)
-No term contracts.
-Customers can cancel service at any time without penalty, but they are still liable for any remaining device payments and service charges.
-Customer service on your terms – call, text or chat with us 24/7.

WAYS TO SAVE MONEY!
You can also save money on Xfinity because you can: (3)
-Switch between By the Gig and Unlimited.
-Change to a larger or smaller By the Gig shared data amount.
-There are no activation fees

BY THE GIG (OR LIMITED)
The greater the GB you choose, the more money you can save. Instead of paying $45 per month for 3GB, you will only just pay %30 for 3GB already.
1 GB: $15/month.
3 GB: $30/month.
10 GB: $60/month.

UNLIMITED
In unlimited, the more lines you have the more money you can save. You can see, instead of paying %90 per month for 2 lines, you will only just pay %60 for 2 lines per month.
-$45/1 line per month.
-$60/2 lines per month ($30/month per line).
-$90/3 lines per month ($30/month per line).
-$120/4 lines per month ($30/month per line).
-5 or more lines: an additional $20 per line after the fourth line.


OVERCOMING OBJECTION: SCENARIO

*“I have a different provider” - “I certainly understand your loyalty based on the good service that they have provided to you but Xfinity if better. Moreover, you can obtain that same level of service with us for far less out of pocket each month”.

*“I am not interested at this time” - I understand you. Please know that this is a way for you to save money and qualify for Xfinity Mobile service. You can save up to $240 discounts annually towards your internet service and a chance to get more discounts if you bring your own device. Let’s review real quick the qualifications and terms to be eligible. I am sure you’ll love it! (FOR NOT IRATES)

"I’m on a contract”
-I totally understand! I wanted you to be aware of the service and the savings. Between trade-ins on current devices and monthly savings, many customers find real value Xfinity Mobile”.
-This is an exciting offer which you can save more money and enjoy the best data options from Xfinity”. Let me discuss on how we can save up to $20 towards your internet bill with an estimated $240 savings every year.

"I am not interested"
-I truly understand that this is not part of your prospect but If I you may give me few minutes and opportunity to discuss the amazing benefits of getting a mobile plan that will truly help you conveniently. We can visit to Xfinity.com/mobile to view important details of our latest promotions or you can also purchase online. If you happen to change your mind you can also contact 888-936-4968. (Please refer to PRD1450 Xfinity Mobile Product Overview)

"I already heard about it"
-That's awesome. "Pay less and get more data options". I am glad that you heard about Mobile Plans and to provide you an overview aside from data plan options, we also offer unlimited and nationwide talk and text saving up to $400 a year on your wireless bill. Let me review your account to ensure that you got the eligibility code and you are all set.

*Customer is doubtful and unresponsive.
-I understand that you are undecided as of now. I respect your decisions but if you will allow me to discuss the amazing features and promotions we currently offers, I will be happy to do that. In this third world generation, keeping updated of the latest news and lifestyles is a great edge and Xfinity mobile plan will help you.

"The price is high"
-I understand due to pandemic we have to be conscious with our financials. But if you can give me time to discuss a short overview of the products and service you can get if you grab our Mobile phone service plans. Xfinity Mobile combines America's best LTE network with an unmatched speed of 5G plus millions of Xfinity Wi-Fi hotspots that creates a network that is rated #1 in Customer Satisfaction by the American Satisfaction Index (ACSI). With wide savings and flexibility, you save up to $400 a year on your wireless bill. We can visit to Xfinity.com/mobile to purchase online or you can contact 888-936-4968.

"I will think about it"
-It’s alright. Please let us know if you decide and we are happy to help you by giving the best options. As you know that we offer the best mobile plan that provides convenient anytime and anywhere. Xfinity Mobile plan also offers an unlimited use of data based on promotions and unlimited calling and text nationwide. You may also have a Device Payment Plan (DPP) on the eligible devices to receive monthly promotion credit. You can also bring your own compatible device as long as you got the latest version of watch OS along with latest promotion offers. Do you have time to review this? I'll be glad to walk you through (please refer to HOW13334- How to bring your own device with XM).




·I wanted to lower down my bill! /·I cannot afford Xfinity!
-“I understand where you come from. I am also a customer who would like to save money out of the service I am paying. Allow me to help you by checking all options and recommendations to better help you”.



“Upon reviewing your service, your got the best deals and service. I afraid this is the only and best promotions at this time that suits your needs and budget”.