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NEED TO APPLY:
*POWER WORDS
*PLEASE &THANK YOU
* INEED YOU TO LISTEN CAREFULLY
HI THANKYOU FOR CALLING COMCAST MY NAME IS GELO
MAY I GET YOUR FIRST AND LAST NAME PLEASE?
OK_____{NAME}______ HOW ARE YOU DOING TODAY?
A.)IM GLAD TAHT YOURE DOING GOOD TODAY
B.)HOW CAN I HELP YOU ____{NAME}___?
C.)I WILL TRY MY BEST TO HELP YOU WITH YOUR CONCERN SO THAT YOU CAN FEEL BETTER TODAY
I SEE HERE THAT YOU ARE CALLING IN FOR_______{CONCERN} _______IS THAT RIGHT?
THANKYOU FOR CHOOSING COMCAST AS YOUR SERVICE PROVIDER
I REALLY UNDERSTAND THAT________________
*TROUBLESOOT*
>>______{NAME}_____WHAT ARE THE STEPS YOU ALREADY DID IN ACTIVATING YOUR DEVICE?
>>FIRST YOU HAVE TO INSTALL AND LAUNCH THE XFINITY MOBILE APP
>>select get started
>>SELECT THE ACCOUNT ICON
>>SELECT ACTIVATE XFI MODEM OR GATEWAY
>>FIND A COAXIAL CABLE
>>SCAN QR CODE OR ENCODE MANUALLY
>>PLACE YOUR GATEWAY FEW FEET FROM THE GROUND
>>IF THE LIGHT TURN INTO WHITE ITS READY TO ACTIVATE
>>SELECT READY TO GO
>>SELECT CHECK YOUR CONNECTION
>>COSTUMIZE YOUR WIFI NAME AND PASSWORD
--MAKE SURE THAT THE PASSWORD IS EASY TO REMEMBER
>>SELECT NEXT
>>SELECT CONFIRM & FINISH UP
>>auto connect-->you may get a message prompting
*PROBING*
>>What is your current provider
>>HOW MANY LINES DO YOU HAVE?
>> How much are you paying every month?
--in xfinity MOBILE you can get 2 lines unlimited DATA per month as low as $30 per month and $15 by the Gig per month starting at 1GB
--YOU CAN GET $200 WHEN YOU BRING YOUR OWN PHONE
--YOU CAN GET FREE PHONE
other reason to choose xfinity mobile
*No term contract required Plus, Internet equipment is included
*Free Flex 4k streaming TV box With thousands of shows and movies included
*One Mobile Unlimited line On America's most reliable 5G network
ASK QUESTION:
SO ____________MAY I ASK WHICH OFFER DID YOU LIKE?
https://www.xfinity.com/mobile/learn/plan/details?INTCMP=ILC:plan_unl
--->MOBILE PLANS
https://www.xfinity.com/support/articles/activate-xfi-gateway-app
--->ACTIVATING XFI MODEM OR GATEWAY
https://www.xfinity.com/mobile/learn/savings-calculator/
--->saving calculator
Streaming, browsing, texting — everyone uses their devices differently. Choose data By the Gig, Unlimited, or both so everyone gets exactly what they need. Shop online for our best prices on the Xfinity Mobile plan. Guaranteed.
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