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May I have your first and last name please?
Hi. Ms Smith. How are you doing today?
Im good too. Thank you. Oh, Im glad that youre doing alright! I can see here that you want to activate your internet. Is that correct?
Thank you so much for waiting. I truly appreciate your patience. Thank you so much for choosing Comcast as your internet provider.
I know how important internet is to our lives nowadays even me I feel incomplete whenever there's no internet. No worries. Rest assured. You've got the best person on the line. I'll definitely love to help you. Okay so let's get started.
Before that did you already downloaded the app or not yet? if not, you can dl in on apple app store or in google play. Please let me know when you're done, okay? You'll just have to follow all the instructions.
Thank you! Alright! First you to have launch the application and sign in using youre xfinity id and your password.
Okay. Please select the Get Started to begin the process. Thank you!
I want you to find an active cable outlet in your home. It's usually or commonly found in a living room or office and has, most likely, provided service before. To maximize your Wi-Fi coverage, avoid cramped spaces and make sure your Gateway is placed at least a few feet off the floor.
Once you've found the best spot for your Gateway, follow the instructions to connect the coax cable to your Gateway and active cable outlet. Make sure this connection is finger tight.
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