Notes

Chat ID –
Issue – cx not responsive
Action Taken – replied on whatsapp//
Communication – Info shared//


Chat ID –
Cust Concern – cx ask for delivery details
Action Taken – replied on whatsapp//
Communication – Info shared//tat shared 24 hours


Chat ID –
Cust Concern – cx want to return//Size Issue
Action Taken – replied on whatsapp//
Communication – Info shared//tat shared 48 hours for update

DFE9FAB8FAC903F - SUNIL KI CHAT

I have raised your complaint for delivery and now working on it so do not worry, I personally assure you that you won't come inconveniences and your order will be deliver at earliest at your doorstep before the given time and i shared your complaint to our team and team will soon connect with delivery boy and your order will be deliver to you at earlist this time rest be assured I am taking care of your order delivery you will not face again such kind of inconveniences. I personally taking care of this complaint on priority basis.


Mam, As I have checked the details and your refund was initiated on <5/1/2023> by us. And I request you to please check in your Snapdeal App and on the Snapdeal Credits or Refund Voucher section and there you will find your refund. and if you will not find the refund then I will request you to please wait for 24 hours and then we will refund your amount as soon as possible.

Sir, Jesa ki check kar paa rha hu aapka refund humari taraf se 17/10/2022 ko aapke Snapdeal Credits mai kardiya gya hai. Aapse requeest karunga ki kripya aap apne snapdeal app mai Snapdeal Credits section mai jakr check kijiye aapko apka refund mill jayega.



Mam, I am really sorry but As I can check here your refund has already initiated in refund voucher but I will highlight your issue to my team because you also did not get the refund till now so when our team will contact then you can share your concern with them they will surely help you.


Sir, I request you to please share your this issue by writing us email on our mail id [email protected] and our senior team will surely help you regarding this issue.


Sir, Maafi chahunga lekin aapse request karta hu ki aap humari email id [email protected] par apna concern mail karke share kardijiye humari senior team aapki sahayta zaroor karegi.



141AB26D0BCE5F2


Don't worry, I have taken your feedback and highlighted to our team so team will coordinate with delivery boy and delivery boy will call you soon., We will try our level best to deliver your product as per your requirement because you are our most valuable customer and your chat landed on me so now is my responsibility to help you.




Chat ID – AD407AFD2962655
Cust Concern – cx want to return//cx received men's watch instead of women's
Action Taken – replied on whatsapp//
Communication – Info shared//tat shared 48 hours for update






1C1DBCC9D5349F1 - Manual pickup