Notes

Basic XM Pitching for XM Sale:

1. DPP
I can see on your account that you are eligible for Xfinity mobile iPhone 12 mini " on us " which is "on us". Full retail value of the device i.e. ($779.99 off 256GB, $679.99 off 128GB, $629.99 off 64GB) will be credited on your monthly bills spread over 24 months all you need to do is add a new line of service and port an existing phone number. Shall I go ahead and sign you up for Xfinity mobile ?

2. BYOD
Meanwhile, I have checked on your account you are eligible for $200 Prepaid Gift Visa card amount, so that you can use this amount in future for the payment of bills, shopping and etc. For this you just need to bring your own mobile device with the phone number and help me with the IMEI number of your mobile device. There is no contract with this. I will also make it FREE for you, so you no need to pay anything right now. You can use the same device and same phone number.

You can use your own Mobile device and we will provide you the same number you have right now.

The best thing is that you do not have to pay anything today and we will provide you the shipment of SIM.

May I know how much you are paying for the Mobile service ?

Being an Xfinity Ambassador, Ill be glad to sign you up for Xfinity Mobile with the most pocket friendly mobile plan. It offers Unlimited Calls, Unlimited Text and Unlimited Data Plan for $45 per month for 1 line and for 2 lines $30 per month with any other data plan or 1Gig at just $15 per month.

With Xfinity Mobile service you will get Flexibility and Control by tracking your data, control, and change anytime online or in our app. Powerful nationwide network with 5G and millions of secure WiFi hotspots

$450 Off Select Apple Flagship Phones:
You are qualify for a promotion worth $450 off the price of a new Apple flagship phone when adding to a new line of service.
The following phones are eligible: Apple iPhone 14, 13 and 12. To qualify, new lines must be purchased with a device payment plan (DPP) and intent to port. An existing number must be ported from another carrier and activated within 30 days of purchase. The promotion will be delivered to the customer in the form of a monthly bill credit spread over 24 months.


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ACTIVATION PROCESS : (Must be on chat)

There will be one time charge of $10 for each mobile line and it will adjust on your mobile bill after the activation of mobile line.
You will receive a email with a link to update your ID Proof(license) within 15 minutes. Please go through this link and update your ID proof to process the order completely.
You will receive a new sim and Mobile device within 2 working days with the activation steps to activate the Mobile services.
The activation link to activate the mobile service and sim card is: www.XfinityMobile.com/Activate
IMP** : Doc ID to share for the activation and for HOW13794 HOW13358
The helpline number for the Mobile activation is 1-888-936-4968

AFTER APPROVAL :

I will send you the steps on the email to Activate the line and Review the Order.
You will get the Review email for the shipment of the Mobile within 15 minutes. Please make sure to open the link and upload one of your ID Proof.

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FOR GSR SALE:
For xFi COMPLETE:-
I would like to inform you that Unlimited data Usage actual cost is around $30 per month and $14 for modem rent. I have a wonderful offer for you in which you are able to get Unlimited Data Usage and xFi advantage services including modem rent in just $25.00 per month. With this feature your all devices in home will perform fast and better with advance wireless security. Enjoy Unlimited data every month. With xFi advantage service our advance technical team will check if you are getting any issue of Wifi range or coverage in your home or not. And if you are getting any issue with the wifi range and speed, so after 90 days if there is need to increase wifi range or coverage in your home for your devices Xfinity will provide you Free xFi pod.
For SPEED UPGRADE:-
While working on your account I have found a great news for you in which you are currently eligible to get best internet speed in very discounted rate. Currently you have upto 300 MBPS internet speed, however with the promotional offer you are getting 600 MBPS in just $10 more per month. With this feature your all devices in home will perform fast and better and your all devices in home will perform fast and better.
This is the best time to grab this opportunity and I really do not want the customer like you to miss out this opportunity as you are valuable and kind person.
FOR CABLE UPGRADE TO 185+ Channels:
While working on your account I have found a great news for you in which you are currently eligible to get more 185+ HD Channels package in very discounted rate of just $20 more per month. Currently you have only upto 125 channels. With the 185+ HD channels your all movies and Sports channels increase and with more channels.
This is the best time to grab this opportunity and I really do not want the customer like you to miss out this opportunity as you are valuable and kind person.

Return Equipment Policy:-
We no longer offer return label kit, however you can return equipment via UPS store without return label or return at Local office. There are no charge if you will be returning equipment to any of UPS Store location. You can also schedule equipment pick up from their home by calling UPS at 1-800-823-7459 . However, there is a fee charged by UPS for home pickup and Comcast does not cover the fee. No need to pack the equipment, UPS Store will pack the equipment , ship it to Comcast and provide a receipt to you for same.
If you will return your equipment at UPS store, you needs to show a valid ID proof and a copy of the Comcast bill at the UPS store. You can ask for equipment return receipt at the store for future reference. You can track your equipment return on http://www.ups.com/ with the tracking number provided on their receipt. You will also receive a confirmation email from Xfinity for equipment return.
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CLOSE STRATEGY:-
Great! I appreciate any feedback on the service and experience I have provided you today. Thank you for being a loyal Xfinity Customer. I hope you have an amazing rest of your day.
I would love to hear about your chat interaction with me today. If you’d like to share your thoughts, you can click the “End Chat” option. I would appreciate great feedback on the service I have provided.




Thank you for contacting Xfinity. I wish health and safety for you and your family. Please take good care of yourself which is most important.