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- Sorry Mr. Richard Brown for the insufficient product delivered. I'll apologies for what happen in delivered for, so now I assured you that the product will fully be completed, and I will follow up it now to the Sony Store and I give you a case number for the reference of your product (C-0007379712). Then so far, you've received the TV was model (X678), then also for your Headphones that you've ordered was (MDR-Z1R) then the order number of these headphones is (K000077119), and the PO Reference number (K292446237653130. And now sir I hope you're comfortable now then wait for the product deliver. All details are it's yours now and if you have any question and clarification just ask me right or through our Email and Call our Number.
You received an email from Mr. Colin Hood, a customer who is having issues redeeming his $50 eCoupon. He mentioned trying to use it with an online purchase and that he kept getting an error message saying that the eCoupon is invalid. He also revealed that he's feeling a bit annoyed because he was really looking forward to redeeming the eCoupon right away.
- Hello Mr. Colin Hood,
I've read over your complaint, and I'd like to apologize for having troubles in your redeeming eCoupon. At the company of eCoupon we take the issues of redeeming very seriously, so I'm deeply saddened to hear that you've encountered this problem.
At eCoupon Service we care deeply about our customer experience, so I want to thank you for reaching out. I'll be personally working on improving this issue, but I've also shared your issue with my team so that we can work to go to their Office or Company immediately, so they can help you through your concern and they know how to deliver it properly and they teach them all your needs in a future that happened again in again.
Please feel free to contact me directly with any concerns or issues as we work on providing a solution. Thank you again for your thoughtful feedback.
Sincerely,
Christopher Gallarde
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