Notes

Please share your concern at [email protected], team will contact you within 24-48 hrs and help you out regarding this issue.
Aapse request hain aap apna concern [email protected] par bheje, team aapko 24-48 hrs ke andar sampark karkey aapki poori sahayata karengi.

I am raising your urgent delivery request and
Mein aapke order ki urgent delivery request raise kar raha hun or

Kripya bataye aapki courier boy se kya baat huyi delivery ke liye ?
Please tell what did courier boy said for delivery ?

We will get your order delivered to you as quickly as possible.

Sir, As I can check your refund amount has already refunded in your Snapdeal Credits account to you on date
You can check Snapdeal Credits account in your Snapdeal application below Snapcash option.
Sir, when you have raised your return complaint you must have selected Instant Refund option due to which your order refund has been initiated in your Snapdeal Credits account.

Sir, jesa ki mein check kar paa raha hun aapko aapke product ka amount refund kar diya gaya hain aapke Snapdeal Credits account mein
Aap Snapdeal Credits account apne Snapdeal application par Snapcash account ke niche check kar saktein hain.
Sir, aapne jab apni return complaint raise kiya hoga iss order ke liye toh aapney instant refund option select kiya hain jiss kaaran aapko Snapdeal Credits mein refund kiya gaya hain team dwara.

As I can check your will get refund after returning this order and replacement option is not available.
Would you like to return this order for refund ?

Jesa ki mein check kar paa raha hun aapko iss order ke return par refund hi mil paega or replacement option available nahi hain.
Kya aap refund ke liye order return karna chahenge ?

Maam' As I can check your this order has already shipped to your address city and your this order address cannot be changed now.
Aapka order already aapke registered address ke city mein pahuch chukka hain or hum aapke iss order ka address nahin badal saktein,

Once your order will be successfully picked up our team will ask you to share bank details on mail and refund you within 24 hrs.
Jese hi aapka order successfully pickup kar liya jaega aapko team 24 hrs ke andar mail dwara bank details mail dwara share karney ko kahengi or aapko refund initiate kar diya jaega team dwara.

Please search your product in Snapdeal application or website https://www.snapdeal.com/
Kripya apne Snapdeal application ya website par jaakein product search kar lein https://www.snapdeal.com/

Maafi chahunga technical limitation ke kaaran mein aapko call nahi kar sakta hu, kripya apna concern type karkey bataye.

Sir, As I can check while processing your request, team reviewed your account and found some transactions that do not pass our internal checks and your return complaint has been closed.
Do not worry! I am re opening your return complaint and team will work on your complaint and will surely help you to return this order.
Sir, jesa ki mein check kar paa raha hun aapki complaint par team dwara internal checks karney par fail honey ke kaaran closed kar dii gayi hain.
Aap nischint rahein mein aapki complaint ko re open kar raha hun or team aapke complaint par dobara kaam karengi or aapke order ka return karwaya jaega.
Apko team ke tarf se 24-48 hours ke andar apke complaint or pickup ke regarding update dai de jaege.

Due to technical limitation I am unable to check PDF or Link, kindly share your concern here by typing.

Aapko undertaking form ke saath emty parcel ki image or invoice copy bhi share karna hoga taaki aapke complaint par team kaam kar sakein.

Sir, jesa ki mein check kar paa raha hun aapke order ki pickup details humarein paas submitted hain or aapke order ka pickup status failed show ho raha hain.

Sir, maine aapko SMS bheja hain aapke registered contact number par or aapko uss SMS par ek link milega jiss par aapko product image share karna hoga.
Jaise hi aap images uss link par share karenge aapko team ke tarf se 24 hours ke andar apke complaint or pickup ke regarding update dai de jaege.

Sir, I have sent you a SMS on your registered contact number and there will be a link on the sent SMS. Kindly upload product images on the link present on the SMS.
Once you share the images team will update you regarding this complaint and pickup within 24 hours. I apologies that you have faced this issue.
Please try by there if you are unable to share images kindly contact us again.

Jesa ke mai check kar paa raha hoon ki apko manual pickup assigned hua hai jiska matlb hai ki apko ye order hamare warehouse mai khud send karna hoga kyuki apke area pickup ke lie hamaari seva yogye kshetra se baahar hai. Eskai liyai mai apko apke E-mail id par ek mail send kar raha hoon jismai apko ek return form address ke sath prapt hoga, aap use bhar kar parcel ke bhar chipka dain or apke courier charges bhi apko waps kiyai jaengai, uskai liyai apko mail mai link bhi prapth hoga, aap us link mai bank details dakhil kar dain ya aap seedha my order section mai jakr bhi details dakhil kar saktai hain. Aapse anurodh hai ki aap iss order ko 5 dino ke andar bhej dain. Or apse anurodh ye bhi hai ki aap kirpya courier receipt ki photo bhi jarur send karain.


Issue : cx ask about order
Action : UD marked // FNDR filled // tat shared 24 hrs

Issue : cx ask about order
Action : DDR shared // PDD shared

Issue : cx ask about change address
Action : Shipping address has been updated successfully // info shared to cx

Issue : cx ask about order
Action : outside PDD // complaint raised // tat shared ASAP

Issue : cx ask about order
Action : ODA marked // ask cx to self pickup order // courier details shared

Issue : cx ask about order
Action : Miscellaneous marked // tat shared 24 hrs

Issue : cx ask about order
Action : RTI marked // COD mode // ask cx to place new order

Issue : cx ask about cancel order
Action : non-cancellable stage // COD mode // ask cx to refuse for delivery

Issue : cx ask about pickup
Action : APUC case // RL filled // tat shared 72 hrs

Issue : cx ask bout pickup
Action : RL filled // pickup rescheduled // tat shared 2-3 days
Issue : cx ask about return
Action : complaint raised // tat shared 48 hrs //

Issue : cx ask about refund
Action : post initiation // within tat //

Issue :cx ask about refund
Action : Snapdeal Credits refunded // info shared to cx

Issue : cx ask about refund
Action : post initiation // outside tat // macro shared // tat shared 24-48 hrs

Issue : cx ask about return
Action : RPI denied marked // complaint open again // tat shared 24-48 hrs

Issue : cx ask about refund
Action : CCA marked // macro shared NEFT // tat shared 24-48 hrs

Issue : cx ask about return
Action : SMS sent // ask cx to share images // tat shared 24 hrs

Issue : cx ask about empty parcel received
Action : complaint raised // below 500 // tat shared 7 days

Issue : cx ask about empty parcel received
Action : complaint already raised // tat shared 7 days // above 500 // macro shared

Issue : cx ask about payment failed
Action : failed transaction case // tat shared 72 hrs




Please share your concern at [email protected], team will contact you within 24-48 hrs and help you out regarding this issue.
Aapse request hain aap apna concern [email protected] par bheje, team aapko 24-48 hrs ke andar sampark karkey aapki poori sahayata karengi.

I am raising your urgent delivery request and
Mein aapke order ki urgent delivery request raise kar raha hun or

Kripya bataye aapki courier boy se kya baat huyi delivery ke liye ?
Please tell what did courier boy said for delivery ?

We will get your order delivered to you as quickly as possible.

Sir, As I can check your refund amount has already refunded in your Snapdeal Credits account to you on date
You can check Snapdeal Credits account in your Snapdeal application below Snapcash option.
Sir, when you have raised your return complaint you must have selected Instant Refund option due to which your order refund has been initiated in your Snapdeal Credits account.

Sir, jesa ki mein check kar paa raha hun aapko aapke product ka amount refund kar diya gaya hain aapke Snapdeal Credits account mein
Aap Snapdeal Credits account apne Snapdeal application par Snapcash account ke niche check kar saktein hain.
Sir, aapne jab apni return complaint raise kiya hoga iss order ke liye toh aapney instant refund option select kiya hain jiss kaaran aapko Snapdeal Credits mein refund kiya gaya hain team dwara.

As I can check your will get refund after returning this order and replacement option is not available.
Would you like to return this order for refund ?

Jesa ki mein check kar paa raha hun aapko iss order ke return par refund hi mil paega or replacement option available nahi hain.
Kya aap refund ke liye order return karna chahenge ?

Maam' As I can check your this order has already shipped to your address city and your this order address cannot be changed now.
Aapka order already aapke registered address ke city mein pahuch chukka hain or hum aapke iss order ka address nahin badal saktein,

Once your order will be successfully picked up our team will ask you to share bank details on mail and refund you within 24 hrs.
Jese hi aapka order successfully pickup kar liya jaega aapko team 24 hrs ke andar mail dwara bank details mail dwara share karney ko kahengi or aapko refund initiate kar diya jaega team dwara.

Please search your product in Snapdeal application or website https://www.snapdeal.com/
Kripya apne Snapdeal application ya website par jaakein product search kar lein https://www.snapdeal.com/

Maafi chahunga technical limitation ke kaaran mein aapko call nahi kar sakta hu, kripya apna concern type karkey bataye.

Sir, As I can check while processing your request, team reviewed your account and found some transactions that do not pass our internal checks and your return complaint has been closed.
Do not worry! I am re opening your return complaint and team will work on your complaint and will surely help you to return this order.
Sir, jesa ki mein check kar paa raha hun aapki complaint par team dwara internal checks karney par fail honey ke kaaran closed kar dii gayi hain.
Aap nischint rahein mein aapki complaint ko re open kar raha hun or team aapke complaint par dobara kaam karengi or aapke order ka return karwaya jaega.
Apko team ke tarf se 24-48 hours ke andar apke complaint or pickup ke regarding update dai de jaege.

Due to technical limitation I am unable to check PDF or Link, kindly share your concern here by typing.

Aapko undertaking form ke saath emty parcel ki image or invoice copy bhi share karna hoga taaki aapke complaint par team kaam kar sakein.

Sir, jesa ki mein check kar paa raha hun aapke order ki pickup details humarein paas submitted hain or aapke order ka pickup status failed show ho raha hain.

Sir, maine aapko SMS bheja hain aapke registered contact number par or aapko uss SMS par ek link milega jiss par aapko product image share karna hoga.
Jaise hi aap images uss link par share karenge aapko team ke tarf se 24 hours ke andar apke complaint or pickup ke regarding update dai de jaege.

Sir, I have sent you a SMS on your registered contact number and there will be a link on the sent SMS. Kindly upload product images on the link present on the SMS.
Once you share the images team will update you regarding this complaint and pickup within 24 hours. I apologies that you have faced this issue.
Please try by there if you are unable to share images kindly contact us again.

Jesa ke mai check kar paa raha hoon ki apko manual pickup assigned hua hai jiska matlb hai ki apko ye order hamare warehouse mai khud send karna hoga kyuki apke area pickup ke lie hamaari seva yogye kshetra se baahar hai. Eskai liyai mai apko apke E-mail id par ek mail send kar raha hoon jismai apko ek return form address ke sath prapt hoga, aap use bhar kar parcel ke bhar chipka dain or apke courier charges bhi apko waps kiyai jaengai, uskai liyai apko mail mai link bhi prapth hoga, aap us link mai bank details dakhil kar dain ya aap seedha my order section mai jakr bhi details dakhil kar saktai hain. Aapse anurodh hai ki aap iss order ko 5 dino ke andar bhej dain. Or apse anurodh ye bhi hai ki aap kirpya courier receipt ki photo bhi jarur send karain.


68BC8C5C560AC4F Riya Bhandari

8730024626 Yapung